Very clean. Staff was friendly and breakfast was on point!
Your Room : Excellent
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
Chuck
AAA Northeast
2 years ago
Hello Rose, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Thanks for sharing insights regarding the cleanliness, friendly staff, and breakfast! Regards, Chuck
This will be a beautiful upscale hotel when the renovations are finished. Unfortunately we booked 5 rooms. Arrived at 12:30 am. Had them hold our bags. Came back at 4 to check in and 2 hrs later we we
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Hotel Cleanliness : Exceptional
Chuck
AAA Northeast
2 years ago
Hello Lynn, Thank you for your feedback. I will reach out to you directly for more information. Regards, Chuck at AAA Northeast
Clean, good location, close to Hershey Park, quiet, good hot breakfast, competitive rates.
Your Room : Excellent
Hotel Staff : Good
Hotel Public Spaces : Excellent
Hotel Cleanliness : Exceptional
Hotel Location : Excellent
Chuck
AAA Northeast
2 years ago
Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights regarding the location, cleanliness, rates, and breakfast. Regards, Chuck
The FREE transportation shuttle service from airport to hotel took about TWO hours. Totally NOT acceptable, along with MULTIPLE calls to the hotel informing them of this. Told shuttle had come by, bu
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Your Room : Good
Hotel Staff : Substandard
Hotel Public Spaces : Good
Hotel Cleanliness : Good
Hotel Location : Excellent
Chuck
AAA Northeast
2 years ago
Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Your feedback will help other members, like you. Regards, Chuck
Warm welcome, clean room and helpful staff.
Great recommendation for dinner, too.
Your Room : Excellent
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Excellent
Hotel Location : Excellent
Chuck
AAA Northeast
2 years ago
Hello Gregory, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast
The hotel is going thru a transition to new owners. short staffed had to wait for my rooms only three elevators for guests and staff. long waits to get up and down
Your Room : Excellent
Hotel Staff : Exceptional
Hotel Public Spaces : Good
Hotel Cleanliness : Excellent
Hotel Location : Exceptional
Chuck
AAA Northeast
2 years ago
Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck
Rooms were very clean and had had a good amount of space. The staff was very friendly and helpful. When I needed something the front desk answered right away and sent someone to help.
Your Room : Exceptional
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
Chuck
AAA Northeast
2 years ago
Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Glad to hear the rooms were clean, spacious, and the staff was helpful and efficient. Regards, Chuck
Easy check in. Very helpful front desk staff. Great room.
Your Room : Exceptional
Hotel Staff : Exceptional
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Exceptional
Hotel Location : Exceptional
Chuck
AAA Northeast
2 years ago
Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast
Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast
The front desk customer service at checkout was very bad. Also the room cleaning crew was infront our door at 9am eventhough checkout is at 11am. Some of the furniture needs major update. The hotel is
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Your Room : Exceptional
Hotel Staff : Poor
Hotel Public Spaces : Exceptional
Hotel Cleanliness : Good
Hotel Location : Exceptional
Chuck
AAA Northeast
2 years ago
Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast
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AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.