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AAA Northeast Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aaa-northeast | Feefo

Displaying all 5,851 reviews

Trusted Customer

2 years ago

Date of purchase: 08/08/2022

Hampton Inn Ontario/Mansfield

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We always stay at Hamptons because we have always had good clean experiences. This however was not a good experience. The hotel was old and not well maintained. The room was dirty. The shower water wo

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Your Room : Substandard

Hotel Staff : Substandard

Hotel Public Spaces : Substandard

Hotel Cleanliness : Poor

Chuck

AAA Northeast

2 years ago

Hello, We appreciate you sharing your insights regarding your stay. Your feedback will help members, like you, as they select hotels. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/10/2022

Residence Inn by Marriott Houston the Woodlands/Market Street

More reviews of this product (1)View product website

Very professional and friendly.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

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Trusted Customer

2 years ago

Date of purchase: 08/03/2022

Best Western Plus *********** Village Inn & Suites

More reviews of this product (8)View product website

Traveled with my family of 5 for a few days in Lancaster. This hotel made everything perfect! The place was clean, smelled like cinnamon and very organized. Breakfast in the morning was amazing, delic

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Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, Thank you for sharing this feedback with us. Service like this should be celebrated and we will share your feedback with hotel management. Best, Chuck at AAA Northeast

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Mark Metzger

Gardner,MA

2 years ago

Date of purchase: 08/02/2022

Holiday Inn Express & Suites Middletown - Goshen an IHG Hotel

More reviews of this product (1)View product website

Good continental breakfast. Only compliant was fire alarm at 2:30 in morning

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello Mark, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay, despite the fire alarm. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/10/2022

Comfort Inn & Suites

More reviews of this product (4)View product website

One of the cleanest hotel rooms I've stayed in in a long time. The elevator was broken which was kind of a bummer but they offered to have someone help us up to the third floor with our luggage. Break

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Your Room : Exceptional

Hotel Staff : Excellent

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay, despite the broken elevator. Thanks for sharing your insights regarding the cleanliness of the hotel, breakfast, mini golf, and the location! Regards, Chuck at AAA Northeast

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Trusted Customer

2 years ago

Date of purchase: 08/03/2022

Icona Cape May

More reviews of this product (3)View product website

Clean, bright and nice location

Your Room : Excellent

Hotel Staff : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/07/2022

Delta Hotels by Marriott Chesapeake Norfolk

More reviews of this product (1)View product website

Good Stay at very nice hotel. My only complaint was the cleanliness of the common areas. The pool floors were dirty with grime and hair. The clean pool towels were all used up, no supply. The elevator

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Your Room : Excellent

Hotel Staff : Excellent

Hotel Public Spaces : Excellent

Hotel Cleanliness : Substandard

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Glad to see you had a pleasant stay, despite the cleanliness of the common areas. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/02/2022

Grand Hotel Acores Atlantico

More reviews of this product (1)View product website

The hotel was immaculate. The hotel employees were helpful and accommodating. Complimentary breakfast had a great variety of options.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

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Trusted Customer

2 years ago

Date of purchase: 08/09/2022

Super 8 by Wyndham Kingston

More reviews of this product (2)View product website

The front desk was very friendly. However, the room was nasty. There're tons of visible dirt on the floor and walls peeling.

Your Room : Poor

Hotel Staff : Exceptional

Hotel Public Spaces : Good

Hotel Cleanliness : Poor

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, Thank you for sharing your feedback regarding the hotel staff and the lack of cleanliness. Best, Chuck at AAA Northeast

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Marion Dileonardo

Smithfield, RI

2 years ago

Date of purchase: 08/08/2022

Fairfield Inn by Marriott Portland Maine Mall

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1. Booked a king room and was given 2 double beds. Told they overbooked. 2. An outdoor pool was advertised and when we checked in was told the pool hasn't been operating for 2 years. 3. They adver

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Your Room : Substandard

Hotel Cleanliness : Substandard

Chuck

AAA Northeast

2 years ago

Hello Marion, Thank you for the thorough review of the hotel. We are disappointed to hear your stay was unsatisfactory and will share your experience with hotel management. Your insights will help members, like you, as they select hotels on AAA.com. Best, Chuck at AAA Northeast

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About AAA Northeast

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

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AAA Northeast, 110 Royal Little Dr., Providence, Rhode Island, 02904, United States