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AAA Northeast Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aaa-northeast | Feefo

Displaying all 5,851 reviews

ShannonV

Boston, MA

2 years ago

Date of purchase: 08/07/2022

SpringHill Suites by Marriott Scranton Montage Mountain

More reviews of this product (1)View product website

I booked a room with 2 queen beds since we had 2 adults and 3 kids. When we arrived, they said “sorry, there are no Queen rooms left, we only have a room with a King and pull out couch.” We had no cho

...

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Your Room : Excellent

Hotel Staff : Excellent

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, Thank you for providing these valuable insights. We are disappointed to hear about the challenges you encountered and will share those with the hotel. We appreciate you sharing your feedback. Best, Chuck at AAA Northeast

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Robert Altieri

2 years ago

Date of purchase: 08/07/2022

Best Western Queens Court Hotel

More reviews of this product (1)View product website

Clean room comfortable beds nice water pressure in the shower as well as nice and hot accommodating staff decent breakfast

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Good

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello Robert, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/31/2022

Holiday Inn Express Chelmsford an IHG Hotel

More reviews of this product (4)View product website

Hotel was very clean, nicely appointed, personnel friendly and attentive. Not sure t.v.was working properly but we did not pursue., Would certainly recommend, and would return.

Your Room : Exceptional

Hotel Staff : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay, despite the challenges with the T.V. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/06/2022

Fairfield Inn & Suites by Marriott Williamsport

More reviews of this product (1)View product website

Clean but in need of update. Weekday breakfast only cereal, quiche cups and packaged breakfast sandwiches, no toast or muffins offered.

Hotel Staff : Good

Hotel Public Spaces : Good

Hotel Cleanliness : Excellent

Hotel Location : Good

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/06/2022

DoubleTree by Hilton Washington DC - Crystal City

More reviews of this product (3)View product website

staff was very friendly and the rooms and common areas were very clean.

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/06/2022

Holiday Inn Express Hotel & Suites Dayton West - Brookville an IHG Hotel

More reviews of this product (1)View product website

1. never heard of a hotel where you have to request for your room to be serviced. we pay more for the room and get less service. this is not acceptable. 2. we had to ask for towels and creme rise

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Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Excellent

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Your feedback will help members, like you, as they make decisions regarding hotel stays. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/06/2022

AC Hotel by Marriott Greenville

More reviews of this product (3)View product website

Paid a fortune for our room. Still only do cleaning every other day. To charge full price for half price service unacceptable

Your Room : Good

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Good

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. Your insights will help members, like you, as they make hotel decisions. Regards, Chuck at AAA Northeast

See full customer review

Shakira Williams

Connecticut

2 years ago

Date of purchase: 08/06/2022

Holiday Inn Express Hotel & Suites Chester an IHG Hotel

More reviews of this product (1)View product website

The staff was awesome and very helpful the breakfast was pretty good only downfall was the ac wasn’t cool enough and the pool was dirty but other than that Inwoukd still book again

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello Shakira, As a member service organization your feedback is valuable. Even with the challenges, you left a 5-star review! Sounds like the friendly and helpful staff made the difference. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/30/2022

Mandalay Bay Resort and Casino

More reviews of this product (4)View product website

Relaxing, so many things to do right on the property, suite was amazing, friendly staff, quiet compared to center strip hotels

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

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Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Thank you for sharing those images with us. I want a spot in the lazy river! Regards, Chuck at AAA Northeast

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Trusted Customer

2 years ago

Date of purchase: 08/02/2022

Courtyard by Marriott Baltimore Downtown/Inner Harbor

More reviews of this product (1)View product website

Clean hotel. Friendly staff. Self-serve parking was convenient and on the same block as the hotel. Whole Foods and CVS was across the street. Good deli next door. I would definitely stay here again!

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. Thank you for sharing your insights regarding the cleanliness of the hotel, the friendliness of the staff, and the overall location. Regards, Chuck at AAA Northeast

See full customer review

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About AAA Northeast

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

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AAA Northeast, 110 Royal Little Dr., Providence, Rhode Island, 02904, United States