How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AAA Northeast Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aaa-northeast | Feefo

Displaying all 5,851 reviews

Trusted Customer

2 years ago

Date of purchase: 08/04/2022

Hilton Garden Inn Savannah Historic District

More reviews of this product (2)View product website

Average room, nothing special. Hotel didn't offer early breakfast which is something I really like.

Your Room : Good

Hotel Staff : Good

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/01/2022

Hyatt Place Portland-Old Port

More reviews of this product (4)View product website

Convenient location and they offered a parking option.

Your Room : Excellent

Hotel Staff : Exceptional

Hotel Public Spaces : Good

Hotel Cleanliness : Excellent

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights regarding the location and parking. This will help members, like you, as they select hotels for their next vacation. Regards, Chuck at AAA Northeast

See full customer review

Willie Logan

2 years ago

Date of purchase: 07/28/2022

Hampton Inn & Suites Williamsburg-Central

More reviews of this product (1)View product website

Very nice accommodations, everything was great.yes

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello Willie, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Maureen Walker

2 years ago

Date of purchase: 08/05/2022

Best Western Plus Keene Hotel

More reviews of this product (3)View product website

Never had any problems at this motel. Great breakfast, good staff, room was clean and everything worked the way it is supposed to.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello Maureen, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Thank you for sharing your insights regarding the breakfast, staff, and cleanliness of the room. My favorite part of your review is "everything worked the way it is supposed to". Best, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/05/2022

Red Roof Inn Binghamton North

More reviews of this product (1)View product website

Dirty mirror, discolored towel, remote totally worn and wouldn't tune channel Up only Down, debris around carpet edges, previous guest's balled up pair of socks on floor near TV, no late checkout, pho

...

Read all

Your Room : Good

Hotel Staff : Excellent

Hotel Public Spaces : Good

Hotel Cleanliness : Poor

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, Thank you for your valuable feedback. We are disappointed to hear that your stay was unsatisfactory and completely understand based on your insights. We will share your review with the hotel. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/29/2022

Country Inn & Suites by Radisson Emporia

More reviews of this product (2)View product website

The rooms are in need of significant updating - the furniture was actually missing drawers, carpets are stained beyond needing just a cleaning and the toilet had mold around it and needs new caulk. Th

...

Read all

Your Room : Substandard

Hotel Staff : Good

Hotel Public Spaces : Good

Hotel Cleanliness : Substandard

Hotel Location : Good

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. Your insights will help members, like you, as they make decisions regarding hotel stays. Your feedback will help us evaluate our partners and all of their properties. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 08/03/2022

Holiday Inn Express South Burlington an IHG Hotel

More reviews of this product (4)View product website

Room was well appointed. Breakfast was surprisingly varied with more than just breads and coffee. Italian restaurant (Pulcinella) was a 1 minute walk w/excellent and reasonably priced meals. Would sta

...

Read all

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Thank you for sharing your insights regarding the location, breakfast selection, and restaurant recommendation! Regards, Chuck at AAA Northeast

See full customer review

Lisa Bettencourt

2 years ago

Date of purchase: 08/03/2022

Homewood Suites by Hilton Southington

More reviews of this product (1)View product website

We loved this place! Room size was perfect for u to be able to spread out a but and relax. Room's and the loby, pool and breakfast area were very clean. Full breakfast was fabulous. We had a blast at

...

Read all

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello Lisa, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights regarding the room, lobby, pool, activities, and the AAA discount ;)! Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/27/2022

Renaissance Seattle Hotel

More reviews of this product (1)View product website

The Renaissance was a great experience. All of the personnel I interacted with were helpful and friendly. The room was clean, bright and well-appointed. I was a bit worried that the window did open

...

Read all

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights regarding the room, staff, and food! Regards, Chuck at AAA Northeast

See full customer review

Timothy Vatovec

2 years ago

Date of purchase: 08/02/2022

Seneca Allegany Resort & Casino

More reviews of this product (2)View product website

Great room and positive casino experience. Not many food choices, especially as a vegetarian. Front desk clerk was not very helpful or motivated - I had to figure some things out myself.

Your Room : Exceptional

Hotel Staff : Good

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello Timothy, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay despite some challenges. Your feedback will help members, like you, as they make hotel decisions. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Not received a review invite?

About AAA Northeast

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

Read all

AAA Northeast, 110 Royal Little Dr., Providence, Rhode Island, 02904, United States