How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

AAA Northeast Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aaa-northeast | Feefo

Displaying all 5,851 reviews

Trusted Customer

2 years ago

Date of purchase: 07/22/2022

Baymont by Wyndham Erie

More reviews of this product (2)View product website

Room Clean and comfortable

Your Room : Exceptional

Hotel Staff : Excellent

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star stay. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/21/2022

Best Western Cooperstown Inn & Suites

More reviews of this product (4)View product website

Noisy hallways. Could hear everything in the room. Quite expensive for a Best Western

Your Room : Good

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Barbara Downing

2 years ago

Date of purchase: 07/21/2022

Hilton Garden Inn Saratoga Springs

More reviews of this product (1)View product website

Helpful staff, clean rooms, very conveniently located. The breakfast was very good and they offered a nice variety of options.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello Barbara, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Glad to hear the staff was helpful, the rooms were clean, and the location was convenient. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/28/2022

Hilton Niagara Falls/Fallsview Hotel & Suites

More reviews of this product (10)View product website

Room had very poor TV reception,also you had to pay for wi-fi But the bathroom!..... had vanity lights that were flickering, a fan that didn't work and the hot/cold faucet decal was put on backwards!

...

Read all

Your Room : Good

Hotel Staff : Good

Hotel Public Spaces : Excellent

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Mary Moreno

2 years ago

Date of purchase: 07/28/2022

Red Roof Inn & Suites Herkimer

View product website

Staff was efficient, bed was comfortable and the shower was outstanding.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello Mary, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Thank you for the feedback regarding the staff, bed, and shower. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/27/2022

Comfort Inn Hyannis - Cape Cod

More reviews of this product (2)View product website

No wifi, facility pricey considering appearance and services offered and available during our stay.

Your Room : Excellent

Hotel Staff : Good

Hotel Public Spaces : Excellent

Hotel Cleanliness : Excellent

Hotel Location : Excellent

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/20/2022

Best Western Premier Grand Canyon Squire Inn

More reviews of this product (5)View product website

The hotel was beautiful! We had an oversized room in the main building, it was very comfortable and clean, staff were friendly. We ate dinner in the Coronado Restaurant. Our meals were good except my

...

Read all

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Your feedback will help members, like you, as they make decisions regarding hotel vacations. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Ann Selig

2 years ago

Date of purchase: 07/21/2022

DoubleTree by Hilton Manchester Downtown

More reviews of this product (3)View product website

It was perfect for what we needed.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Good

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

Chuck Nardozza

AAA Northeast

2 years ago

Hello Ann, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/26/2022

Boston Marriott Newton

More reviews of this product (1)View product website

The hotel room sheets were dirty with blood stains! Spiders in the bathroom. The restaurant in the hotel had gnats and flies and the service was terrible.

Your Room : Substandard

Hotel Staff : Good

Hotel Public Spaces : Excellent

Hotel Cleanliness : Substandard

Chuck

AAA Northeast

2 years ago

Hello, Thank you for sharing your feedback. We are disappointed to hear that your stay was unsatisfactory. We will share your insights with the hotel management. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 07/24/2022

Kimpton Hotel Monaco Philadelphia an IHG Hotel

More reviews of this product (4)View product website

Great location to see the historical sites. Parking is expensive though.

Your Room : Excellent

Hotel Staff : Excellent

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Not received a review invite?

About AAA Northeast

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

Read all

AAA Northeast, 110 Royal Little Dr., Providence, Rhode Island, 02904, United States