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AAA Northeast Reviews | Customer Service Reviews for https://www.feefo.com/reviews/aaa-northeast | Feefo

5,841 out of 5,839 reviews

Trusted Customer

2 years ago

Date of purchase: 06/16/2022

Fairfield Inn & Suites by Marriott Ithaca

More reviews of this product (4)View product website

Clean and quiet and comfortable

Your Room : Excellent

Hotel Staff : Excellent

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 06/16/2022

Sonesta ES Suites Parsippany Morris Plains

More reviews of this product (1)View product website

Booked a king size bed, got a queen sized bed. Then was charged more than what we originally reserved.

Your Room : Excellent

Hotel Staff : Excellent

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. I will reach out to you separately to assist with your charges. Regards, Chuck at AAA Northeast

See full customer review

James Donovan

2 years ago

Date of purchase: 06/15/2022

Holiday Inn Express North Conway an IHG Hotel

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Everything very nice. Great buffet breakfast.

Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck Nardozza

AAA Northeast

2 years ago

Hello James, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay and they provided you with a great buffet. We appreciate you taking the time to share insights with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 06/16/2022

Ocean Mist Beach Hotel & Suites

More reviews of this product (3)View product website

Leaking in bathroom. Manager not around. Front desk said they couldn’t call him. No one around to fix the issue. AC wasn’t working. I had to tell them to change that batteries in the thermostat.

Your Room : Good

Hotel Staff : Good

Hotel Public Spaces : Excellent

Hotel Cleanliness : Good

Hotel Location : Exceptional

Chuck Nardozza

AAA Northeast

2 years ago

Hello. Thank you for sharing your feedback. We are disappointed to hear about the issues that came up during your stay. Your insights will help others make decisions about their hotel stays. Kind regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 06/11/2022

Hyatt Place Nashville Opryland

More reviews of this product (1)View product website

No airport shuttle got stranded downtown Nashville when hotel shuttle never came. Had to pay 65 dollars for ride to hotel no daily room service.

Your Room : Good

Hotel Staff : Excellent

Hotel Public Spaces : Excellent

Hotel Cleanliness : Good

Hotel Location : Excellent

Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us regarding shuttle service and daily room service. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 06/13/2022

Hampton Inn & Suites San Juan Puerto Rico

More reviews of this product (2)View product website

Booked this hotel last minute after our original reservation at a different location was canceled due to water being scarce and unavailable in the Loiza area. We made the reservation here at the Hamp

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Your Room : Exceptional

Hotel Staff : Excellent

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Excellent

Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. Your feedback is incredibly helpful for other consumers looking for hotel accommodations. We appreciate you taking the time to share such a thorough review. Glad the hotel exceeded your expectations. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 06/13/2022

Courtyard by Marriott Durham

More reviews of this product (1)View product website

The staff Patricia Kevin and Morris and housekeeping were exceptional!!! Patient, helpful and courteous!!However the towel rack in the shower ceased rusted and the screen door to the balcony had a hu

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Your Room : Good

Hotel Staff : Exceptional

Hotel Public Spaces : Exceptional

Hotel Location : Exceptional

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Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. Thank you for giving a shout-out to Patricia, Kevin, and Morris for their exceptional service. We appreciate you taking the time to share insights with us, this information is helpful to other AAA members when making reservations. Regards, Chuck at AAA Northeast

See full customer review

Roberta D

Massachusetts

2 years ago

Date of purchase: 06/13/2022

Best Western Plus Sandcastle Beachfront Hotel

More reviews of this product (4)View product website

Awful experience. This is a bad hotel in a bad area. It is run down, outdated and dirty. The continental breakfast was the worst I’ve ever seen, I wouldn’t eat it. Corridors smelled. There is no

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Your Room : Substandard

Hotel Staff : Substandard

Hotel Public Spaces : Substandard

Hotel Cleanliness : Poor

Hotel Location : Poor

Chuck Nardozza

AAA Northeast

2 years ago

Hello Roberta, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. Thank you for sharing your insights regarding your experience to help other members like you make decisions about their hotel stays. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 05/30/2022

The Brown Hotel

More reviews of this product (2)View product website

Shabby. Room wasn’t really clean. Lovely architecture Desk clerks were not helpful. They said they could not call a taxi-didn’t knkw how

Your Room : Substandard

Hotel Staff : Good

Hotel Public Spaces : Good

Hotel Cleanliness : Substandard

Hotel Location : Excellent

Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us. Regards, Chuck at AAA Northeast

See full customer review

Trusted Customer

2 years ago

Date of purchase: 06/13/2022

Holiday Inn Express Hotel & Suites Mebane an IHG Hotel

More reviews of this product (1)View product website

My room was a pleasant surprise, although I requested two beds, there was only one queen I was alone so it was perfect. It had a pull out couch plus another seating area. a table with chairs to dine (

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Your Room : Exceptional

Hotel Staff : Exceptional

Hotel Public Spaces : Excellent

Hotel Cleanliness : Exceptional

Hotel Location : Exceptional

Chuck Nardozza

AAA Northeast

2 years ago

Hello, As a member service organization your feedback is valuable. We are happy to see you had a 5-star review. Your insights regarding the room and free breakfast are very helpful. I love that you did not want to leave the room! We appreciate you taking the time to share. Regards, Chuck at AAA Northeast

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About AAA Northeast

AAA Travel is a team of highly knowledgeable travel advisors with one goal: Making dream vacations a reality. Serving as your travel advocate, our travel advisors provide peace of mind — before, during, and after your vacation. Enjoy the advantages of membership by vacationing with preferred AAA Travel suppliers and exclusive member-only benefits. Travel With Someone You Trust®. Find your next escape at AAA.com/Travel.

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AAA Northeast, 110 Royal Little Dr., Providence, Rhode Island, 02904, United States