How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Abode Reviews | Customer Service Reviews for https://www.feefo.com/reviews/abode | Feefo

Displaying all 137 reviews

Beverley

1 year ago

Date of purchase: 02/05/2023

What Beverley said about Abode:

It's always been a tricky process, comparing quotes each year when it's renewal time, especially as we live in a listed thatched house. However, the people at Abode couldn't have been more helpful and

...

Read all

Lauren Goddard

Abode

1 year ago

Hello Beverley, Thank you for your wonderful feedback. We are so pleased that we were able to help you with your insurance this year. I will share your comments with Jade, I am sure she will be very happy to hear this. Lauren - Abode Insurance

See full customer review

Luke

1 year ago

Date of purchase: 02/03/2023

What Luke said about Abode:

Excellence. Customer centric. Speed.

Lauren Goddard

Abode

1 year ago

Hello Luke, Thank you for your great feedback. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 12/10/2022

Very approachable, and willing to go the extra mile.

Lauren Goddard

Abode

1 year ago

Hello, Thank you so much for your wonderful feedback. Lauren - Abode Insurance

See full customer review

Jennifer

1 year ago

Date of purchase: 12/10/2022

What Jennifer said about Abode:

The person I dealt with (Jade) was easy to talk to, efficient and made a real effort to find the best policy for my needs.

Lauren Goddard

Abode

1 year ago

Hello Jennifer, Thank you so much for your feedback. We are very happy that Jade was able to make the process of buying your insurance a good one. Lauren - Abode Insurance

See full customer review

Maureen

Huddersfield

1 year ago

Date of purchase: 12/07/2022

What Maureen said about Abode:

Super professional, super friendly, super helpful. We would definitely recommend others to use Abode.

Lauren Goddard

Abode

1 year ago

Hello Maureen, Thank you so much for taking the time to provide such wonderful feedback regarding Abode. We are extremely pleased to know that you would recommend us. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 12/19/2022

Very responsive,, good service. Keen to find a solution

Lauren Goddard

Abode

1 year ago

Hello, Thank you for your great feedback. Lauren - Abode Insurance

See full customer review

John

1 year ago

Date of purchase: 12/22/2022

What John said about Abode:

Very helpful with renewal- hopefully won’t need help on claim

Lauren Goddard

Abode

1 year ago

Hello John, Thank you for your feedback. We hope so too, however, should you need to make a claim, your Account Handler will support you throughout the process. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 12/09/2022

Jade was more than helpful and very pleasant. She talked us through various options to get us to what we wanted.

Lauren Goddard

Abode

1 year ago

Hello, Thank you for your wonderful feedback. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 12/15/2022

You have apparently provided me with good cover at an affordable price. However although I sincerely hope I never have to make a claim this is where I could be proved right or wrong. A declared Defact

...

Read all

Lauren Goddard

Abode

1 year ago

Hello, Thank you for your feedback. I have arranged for your Account Handler who set up the policy to call tomorrow and confirm how you will be able to access any information you require about your insurance. Lauren - Abode Insurance

See full customer review

Anthony

1 year ago

Date of purchase: 12/25/2022

What Anthony said about Abode:

Everything about the policy was explained and presented very clearly.

Lauren Goddard

Abode

1 year ago

Hello Anthony, Thank you for your great feedback. We will always do our very best to ensure that our customers understand the cover provided. Lauren - Abode Insurance

See full customer review

Not received a review invite?

About Abode

We are Abode – specialists in listed property insurance. We’ve been insuring thousands of listed properties across the UK for nearly 20 years – and we’ve learned that every listed home is distinct in its own way. That’s why we take a personal, individual approach to looking after each and every customer who chooses to live in a listed property.

Read all

020 7543 2800

Unit 8, Lakeside Business Village, Fleming Road, Chafford Hundred, Grays, Essex, RM16 6EW, United Kingdom