How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Abode Reviews | Customer Service Reviews for https://www.feefo.com/reviews/abode | Feefo

Displaying all 137 reviews

Trusted Customer

1 year ago

Date of purchase: 10/07/2022

Helpful, efficient, and quick service and kept me fully informed of progress throughout

Lauren Goddard

Abode

1 year ago

Hello, Thank you so much for your great feedback. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 11/27/2022

After my previous home insurance provider said they were unable to offer a renewal on our property, I called a number of other firms to no avail. (Property is listed, with a high rebuild value and ha

...

Read all

Lauren Goddard

Abode

1 year ago

Hello, Thank you so much for taking the time to provide such wonderful feedback for Abode and in particular our lovely colleague Steve Moore's. We are so pleased that we were able to provide you with the cover you needed for your property. Lauren - Abode Insurance

See full customer review

Katherine

1 year ago

Date of purchase: 11/22/2022

What Katherine said about Abode:

Helpful on the phone

Lauren Goddard

Abode

1 year ago

Hello Katherine, Thank you so much for your feedback. Lauren - Abode Insurance

See full customer review

Dominic

1 year ago

Date of purchase: 11/03/2022

What Dominic said about Abode:

Found a great policy and excellent follow up

Lauren Goddard

Abode

1 year ago

Hello Dominic, Thank you for your great feedback. We are pleased that we were able to find you a policy that suited your requirements. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 10/28/2022

I was incredibly impressed with the speed, efficiency and professionalism of Abode. They obtained a very competitive quote that really seems to meet my needs

Lauren Goddard

Abode

1 year ago

Hello, Thank you so much for sharing such wonderful feedback. We are glad we were able to provide you with a competitive insurance quote which covers your needs. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 10/25/2022

Jade was very friendly and helpful, even though I rang late afternoon needing insurance that day. She provided an excellent policy, and worked late to ensure it went through the system that evening.

...

Read all

Lauren Goddard

Abode

1 year ago

Hello, Thank you for your great feedback. Lauren - Abode Insurance

See full customer review

Edmund

1 year ago

Date of purchase: 10/19/2022

What Edmund said about Abode:

They were really helpful and produced the best quote by a significant amount.

Lauren Goddard

Abode

1 year ago

Hello Edmund, Thank you for your great feedback regarding the service and value of the insurance policy recommended to you by Abode. Lauren - Abode Insurance

See full customer review

Hannah

1 year ago

Date of purchase: 10/07/2022

What Hannah said about Abode:

Excellent service, and by far the best quote I had. I was hesitant that a specialist company would be out of my budget, but I couldn't have been more wrong! Jim, who clearly knows his job inside out,

...

Read all

Lauren Goddard

Abode

1 year ago

Hello Hannah, Thank you for your great feedback regarding the service you had from Jim and the insurance policy recommended to you by Abode. Lauren - Abode Insurance

See full customer review

Steve

1 year ago

Date of purchase: 09/30/2022

What Steve said about Abode:

I needed insurance for an unoccupied thatched property which would stand empty for a long time while work would be carried out. Finding a policy for this was almost impossible but Jade Robson through

...

Read all

Lauren Goddard

Abode

1 year ago

Hello Steve, Thank you so much for taking the time to provide us with this positive feedback. I am very pleased that Jade has provided you with such brilliant service and we look forward to helping you with you any insurance needs you may have in the future. Lauren - Abode Insurance

See full customer review

Trusted Customer

1 year ago

Date of purchase: 09/23/2022

Jade was great when we noticed a clause in our conditions that we could not meet. She contacted the insurer who apologised for getting their wording wrong! All sorted with nothing needed from us. Hop

...

Read all

Lauren Goddard

Abode

1 year ago

Hello, Thank you for your great feedback and for taking the time to share your experience dealing with our Account Handler Jade. Lauren - Abode Insurance

See full customer review

Not received a review invite?

About Abode

We are Abode – specialists in listed property insurance. We’ve been insuring thousands of listed properties across the UK for nearly 20 years – and we’ve learned that every listed home is distinct in its own way. That’s why we take a personal, individual approach to looking after each and every customer who chooses to live in a listed property.

Read all

020 7543 2800

Unit 8, Lakeside Business Village, Fleming Road, Chafford Hundred, Grays, Essex, RM16 6EW, United Kingdom