How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Alan Boswell Group Reviews

https://www.alanboswell.com

Rated

Exceptional

Alan Boswell Group is one of the largest independent insurance brokers and financial planners in the UK with over 400 staff.

Service

4.8

Product

4.8

1,031

122

1,181

ratings over the past year

Displaying all 10,491 reviews

Trusted Customer

9 years ago

Date of purchase: 03/16/2015

did not get on with the website quotes but you rang me next day good service

Alan Boswell Group

9 years ago

Our online Landlords Quote engine is being rewritten now and will be live before the end of the month! But glad you persevered with us. Nothing beats personal service.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/17/2015

I would have appreciated a second notification that my policy was going to expire. The first one to my e mail was so far in advance that I left it to pay a bit nearer to renewal time and then it slipp

...

Read all

Alan Boswell Group

9 years ago

Thanks for the useful feedback. We try to give our customers plenty of warning but take your comments on board.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/17/2015

Efficient, proactive and friendly

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/16/2015

Telephone assistant was extremely helpful and helped me chose the correct policy as a first time landlord. Explained very simply what was included and gave me a a very competitive quote from a well kn

...

Read all

Alan Boswell Group

9 years ago

Great feedback, thank you. We also look forward to next year!

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/16/2015

Very good and helpful

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/13/2015

No one answered phone at first but when I did finally get answered the service and advice was excellent.

Alan Boswell Group

9 years ago

It must have been really busy - so we're sorry we missed your first call - but at least you know we don't resort to machines to answer calls for us! Regards Lee Boswell

Trusted Customer

9 years ago

Date of purchase: 03/10/2015

No complaints which is a sign of good service.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/10/2015

always contactable and quick reply

Alan Boswell Group

9 years ago

Assuming we are open the phone will always be answered by a human. Hopefully it is one of those things that sets us apart. Regards Lee Boswell

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/11/2015

Very efficient

Product reviews

Trusted Customer

9 years ago

Date of purchase: 03/10/2015

Great thanks

Product reviews

Not received a review invite?

About Alan Boswell Group

Alan Boswell Group is one of the largest independent insurance brokers and financial planners in the UK with over 400 staff based across seven locations - Norwich, Bury St Edmunds, Framlingham, Peterborough, Cambridge, Boston and Grimsby. Established in 1982 the company offers a wide range of insurance broking, risk management and financial services from landlords' insurance and self-drive hire to pensions, protection and investment advice.

Read all

01603 218000

Prospect House, Norwich, Norfolk, NR1 1RE, United Kingdom