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Bott and Co Solicitors Reviews

Rated
Excellent

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.

Service
4
/5

5

4

3

2

1

255

67

27

26

65

440

ratings over the past year

Displaying all 12,560 reviews
Trusted Customer
2 months ago
Date of purchase: 06/21/2024
Excellent service with brilliant communication m. There is no way we would have got compensation without them.
Trusted Customer
2 months ago
Date of purchase: 06/25/2024
Not great at all and I wouldn’t recommend to anyone .
Trusted Customer
2 months ago
Date of purchase: 06/26/2024
Although recommended by insurance company I think your share of my compensation was too high
YM
Yvonne Murphy
Kent
2 months ago
Date of purchase: 06/26/2024
What Yvonne Murphy said about Bott and Co Solicitors:
Couldn’t have asked for a better service. We just had to supply our flight number and Bott & Co did the rest. Our claim for compensation regarding a flight delay took only a couple of weeks to process
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Trusted Customer
2 months ago
Date of purchase: 07/01/2024
Terrible service would never use again
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Ben Gray
Bott and Co Solicitors
2 months ago
Thank you for your review. We are sorry to hear that you have been unhappy with our service. We would be happy to contact you to discuss this further, should you wish for us to do so please contact us directly. Kind regards, Bott and Co.
Trusted Customer
2 months ago
Date of purchase: 06/25/2024
Non
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Ben Gray
Bott and Co Solicitors
2 months ago
Thank you for your review. We are sorry that you are unhappy with the service provided. Review of your file shows that your claim was settled within 6 months of instruction which is within the average timeframe of a low-value personal injury claim. Unfortunately, due to the introduction of the Civil Liability Act 2018 that came into effect May 2021 we are unable to recover costs from the Defendant Insurers for dealing with your claim, therefore, deductions are applied to your compensation. We would be happy to discuss your comments further should you wish to contact us directly. Kind regards, Bott and Co.
Trusted Customer
2 months ago
Date of purchase: 06/14/2024
Service was good however the communication could be improved I was not notified when my hearing went to court what was the outcome. Payment timescales are extremely long in fact still have not receiv
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Trusted Customer
2 months ago
Date of purchase: 06/11/2024
To slow
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Ben Gray
Bott and Co Solicitors
2 months ago
Thank you for your review. We are sorry that you are unhappy with the service provided. We have reviewed your file and can see that there were delays during the negotiation of settlement for your claim with the Defendant Insurers. We apologise for any frustration caused with regards to these delays and would be happy to discuss these with you further should you wish. Kind regards, Bott and Co.
SC
Stacie Cox
Seaton Deleval Northumberland
2 months ago
Date of purchase: 06/17/2024
What Stacie Cox said about Bott and Co Solicitors:
The service was really good, emails and questions answered quickly.
Trusted Customer
2 months ago
Date of purchase: 06/12/2024
Not recommended at all! Bad/long communication and they took almost half of the claimed amount:(
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Ben Gray
Bott and Co Solicitors
2 months ago
Thank you for your review. We are sorry that you are unhappy with the service provided. Review of your file shows that your claim was settled within 6 months of instruction which is within the average timeframe of a low-value personal injury claim. Unfortunately, due to the introduction of the Civil Liability Act 2018 that came into effect May 2021 we are unable to recover costs from the Defendant Insurers for dealing with your claim, therefore, deductions are applied to your compensation. We would be happy to discuss your comments further should you wish to contact us directly. Kind regards, Bott and Co.
About Bott and Co Solicitors
We employ over 100 staff, recovering over £30 million while handling over 10,000 personal injury and 100,000 flight delay compensation cases each year. The flight delay compensation department was launched in February 2013 and has since recovered over £78 million in compensation. We are committed to delivering great value and a high quality legal service. We put our customers at the heart of everything we do and we strive to maintain ethical conduct at all times.
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St Anns House, 14 St Anns Parade, Wilmslow, Cheshire, Cheshire, SK9 1HG, United Kingdom
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About Bott and Co Solicitors
We employ over 100 staff, recovering over £30 million while handling over 10,000 personal injury and 100,000 flight delay compensation cases each year. The flight delay compensation department was launched in February 2013 and has since recovered over £78 million in compensation. We are committed to delivering great value and a high quality legal service. We put our customers at the heart of everything we do and we strive to maintain ethical conduct at all times.