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Bott and Co Solicitors

Displaying all 12,559 reviews

Kersha Goodwin

3 months ago

Date of purchase: 05/21/2024

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Samantha Targett

Chichester

3 months ago

Date of purchase: 05/16/2024

What Samantha Targett said about Bott and Co Solicitors:

They took care of everything. I didn't have to do anything other than sign forms. I received my money within a couple of months. Always kept me up to date

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Ionita Cohai

Sittingbourne

3 months ago

Date of purchase: 05/16/2024

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John Edwards

3 months ago

Date of purchase: 03/26/2024

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Trusted Customer

3 months ago

Date of purchase: 05/14/2024

Good

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Trusted Customer

3 months ago

Date of purchase: 05/21/2024

Easy to deal with. My whiplash claim was sorted in a couple of months and they got me good compensation.

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Neil O'connor

Harlow

3 months ago

Date of purchase: 05/20/2024

What Neil O'connor said about Bott and Co Solicitors:

Terrible service left hand has no idea what right hand is doing. Took 7 months to get a payment for whiplash my prev claim was done in half that time.

Ben Gray

Bott and Co Solicitors

3 months ago

Thank you for your review. We are sorry that you were unhappy with the service provided. Upon review of your file we can see that your claim was dealt with within a 6 month period. We advised you that the negotiation period for your claim can take up to 50 working days, whilst we understand your frustration regarding this time frame, we are unable to change this. You were also compensated fairly based on the whiplash tariff system. We would be willing to discuss any concerns with you further if you wish to provide a suitable time for us to contact you. Kind regards, Bott and Co.

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Trusted Customer

3 months ago

Date of purchase: 05/17/2024

Take to much out of claim and don’t get back to emails

Ben Gray

Bott and Co Solicitors

3 months ago

Thank you for your review. We are sorry that you are unhappy with the service and that you feel there has been delays in your claim. Review of your file indicates that your file was progressed without delays. Payment was also made without delay and your claim is now closed. We would be happy to discuss your comments further should you wish to contact us. Kind regards, Bott and Co.

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Michael McPetrie

3 months ago

Date of purchase: 05/13/2024

What Michael McPetrie said about Bott and Co Solicitors:

extortionate fees. No-one cares that you state upfront that you are going to extort them. I only used you because I was caught by Call line thinking they were my insurers. I googled the number and th

...

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Ben Gray

Bott and Co Solicitors

3 months ago

Thank you for your review. We are sorry that you are unhappy with our service. Our fees and position regarding independence from your Insurance Company is stated at the start of the claim and referenced in correspondence throughout. We can see that your file has now settled and payment made. However, we would be willing to discuss your comments further should you wish, please contact us directly. Kind regards, Bott and Co.

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Trusted Customer

3 months ago

Date of purchase: 05/13/2024

Bad communication bad attitude from staff! And fees are horrendous

Ben Gray

Bott and Co Solicitors

3 months ago

Good Afternoon, we are sorry that you are unhappy with the service from our staff. We would be willing to discuss this further with you if you could please advise of a suitable time for us to contact you. A review of your file does not show any indication of dissatisfaction whilst your claim was ongoing with us. Unfortunately, due to a change the Civil Liability Act 2018 that came into effect on the 31st May 2021, we are no longer entitled to recover costs from the Defendant Insurers therefore the only costs we get for dealing with your claim is deducted from clients compensations. However, in order to continue to allow us to provide this service we must charge a fee. Kind regards, Bott and Co.

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About Bott and Co Solicitors

We employ over 100 staff, recovering over £30 million while handling over 10,000 personal injury and 100,000 flight delay compensation cases each year. The flight delay compensation department was launched in February 2013 and has since recovered over £78 million in compensation. We are committed to delivering great value and a high quality legal service. We put our customers at the heart of everything we do and we strive to maintain ethical conduct at all times.

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01625415800

St Anns House, 14 St Anns Parade, Wilmslow, Cheshire, Cheshire, SK9 1HG, United Kingdom