How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Bott and Co Solicitors Reviews

https://www.bottonline.co.uk

Rated

Excellent

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.

Service

255

440

ratings over the past year

Displaying all 12,559 reviews

Trusted Customer

3 months ago

Date of purchase: 04/15/2024

The firm was very helpful in handling my complaint with the airline and the communication was very clear at each point of correspondence.

See full customer review

Trusted Customer

3 months ago

Date of purchase: 04/24/2024

I have telephoned and sent several emails to explain that the details are incomplete. That the application claim is for long distance international not to European country. Nobody rang back despite

...

Read all

Georgina

Bott and Co Solicitors

3 months ago

Thank you for your review. We are sorry you are disappointed with our service. We were instructed by you to pursue a claim for compensation under Regulation 261/2004. If you wish to make a further claim, please send your booking documents to FDLitigation@bottonline.co.uk

See full customer review

Joseph Cavanagh

4 months ago

Date of purchase: 05/02/2024

See full customer review

Sofia Wahid

4 months ago

Date of purchase: 05/08/2024

What Sofia Wahid said about Bott and Co Solicitors:

Great with organising the appointments and would update when needed

See full customer review

A Jones

France

4 months ago

Date of purchase: 04/24/2024

What A Jones said about Bott and Co Solicitors:

Very happy with the clear process and professional handling of the case. A company that appears to be developing a good reputation for the long term.

See full customer review

Trusted Customer

4 months ago

Date of purchase: 05/10/2024

Communication between the client to give progression was not the best. However the service was good. It took a very long time to resolve

See full customer review

Trusted Customer

4 months ago

Date of purchase: 05/10/2024

Very slow to respond more interested in taking money for themselves then for the client

Ben Gray

Bott and Co Solicitors

3 months ago

Good Afternoon, we are sorry that you are unhappy with the service and that you feel there has been delays in your claim. Review of your file shows that all emails were responded too within 2-4 business days, your file was progressed without delays. Payment was also made without delay and your claim is now closed. We would be happy to discuss your comments further should you wish to contact us. Kind regards, Bott and Co.

See full customer review

Trusted Customer

4 months ago

Date of purchase: 05/09/2024

Good communication, and kept up to date regularly. I would recommend Bott and Co without any hesitation.

See full customer review

Mike

Halifax

4 months ago

Date of purchase: 04/17/2024

What Mike said about Bott and Co Solicitors:

Very straightforward and was exactly as described. Bott & Co recovered a refund for me from a cancelled flight and took their fee as set out from the start. Kept me informed over the period they ch

...

Read all

See full customer review

Ajay Dasari

4 months ago

Date of purchase: 05/08/2024

See full customer review

Not received a review invite?

About Bott and Co Solicitors

We employ over 100 staff, recovering over £30 million while handling over 10,000 personal injury and 100,000 flight delay compensation cases each year. The flight delay compensation department was launched in February 2013 and has since recovered over £78 million in compensation. We are committed to delivering great value and a high quality legal service. We put our customers at the heart of everything we do and we strive to maintain ethical conduct at all times.

Read all

01625415800

St Anns House, 14 St Anns Parade, Wilmslow, Cheshire, Cheshire, SK9 1HG, United Kingdom