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Bott and Co Solicitors

Displaying all 12,560 reviews

Trusted Customer

1 year ago

Date of purchase: 01/04/2023

Brilliant in getting in touch initially and setting up physio and consultations, but pretty appalling latterly, I get repeated emails sent through asking me to do things which I have already replied t

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Trusted Customer

1 year ago

Date of purchase: 06/09/2022

Three stars are better than zero stars. I am still waiting the outcome of my accident claim which has been a lengthy process

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Trusted Customer

1 year ago

Date of purchase: 06/01/2023

Straight forward, helpful, friendly and professional! Good service provided.

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Trusted Customer

1 year ago

Date of purchase: 06/05/2023

Awful experience - huge delays, limited human interaction and the same information repeatedly provided.

Bott & Co Media

Bott and Co Solicitors

1 year ago

Thank you for your review. We are sorry that you are disappointed with our service. Upon review of your file, we note your claim was initially sent to the Ombudsman as the courts were facing unprecedented delays due to the Covid 19 pandemic. Unfortunately, the Adjudicator rejected your claim for compensation. However, we felt you were still entitled to compensation and decided to issue court proceedings in October 2022 when the court backlog had reduced. The airline settled your claim without the need for a hearing and we are happy to have recovered your compensation for you. Should you wish to discuss this matter further, our team would be more than happy to contact you. Kind regards, Bott and Co.

Trusted Customer

1 year ago

I’m also still waiting for my settlement monies. You seem to ignore expressions of dissatisfaction and simply encourage correspondence with automated responses. As a reminder, you tried to close the file and it was only at my insistence that it continued.

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Trusted Customer

1 year ago

Date of purchase: 08/12/2022

Well it as nearly been a year since the accident and we are just starting to get some results so why does it take so long to get things going thank you

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Samantha Wilkinson

1 year ago

Date of purchase: 05/23/2023

What Samantha Wilkinson said about Bott and Co Solicitors:

Bott and co flight delay team handled our families claim with great professionalism. We were updated well and felt they had complete control of the situation. They managed to secure us the maximum com

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Barbara Beardmore

Newcastle-under-Lyme

1 year ago

Date of purchase: 10/06/2022

What Barbara Beardmore said about Bott and Co Solicitors:

They comunicate quite well and I found the Solicitor who is dealing with my claim very helpful. Looking forward to completion

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Clare Fellows

1 year ago

Date of purchase: 11/24/2022

What Clare Fellows said about Bott and Co Solicitors:

Always a 5 working day wait for email replies asking for information.arion already sent. Cannot find a phone number to speak directly to someone , would not recommend

Bott & Co Media

Bott and Co Solicitors

1 year ago

Thank you for taking the time to provide us with your feedback. Upon review, we have located your original response to our email dated 27th April and apologise for chasing you again. The email you receive advising you of a 5 day response is automated and is there to set expectations with our clients. Having reviewed your file further we can see no other instances of this. In the interim, we have received your email and this will be actioned by a member of the team shortly. Kind regards, Bott and Co.

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Trusted Customer

1 year ago

Date of purchase: 11/10/2022

they keep working hard i will say it's good

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Stacey Phipps

1 year ago

Date of purchase: 11/17/2022

What Stacey Phipps said about Bott and Co Solicitors:

No idea what stage my claim is

Bott & Co Media

Bott and Co Solicitors

1 year ago

Good Afternoon, we are sorry that you are unaware of your current claim status. We have asked the file handler to contact you with an update regarding your medical examination. Should you have any further queries please do not hesitate to contact us. Kind regards, Bott and Co.

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About Bott and Co Solicitors

We employ over 100 staff, recovering over £30 million while handling over 10,000 personal injury and 100,000 flight delay compensation cases each year. The flight delay compensation department was launched in February 2013 and has since recovered over £78 million in compensation. We are committed to delivering great value and a high quality legal service. We put our customers at the heart of everything we do and we strive to maintain ethical conduct at all times.

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01625415800

St Anns House, 14 St Anns Parade, Wilmslow, Cheshire, Cheshire, SK9 1HG, United Kingdom