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Bott and Co Solicitors Reviews

Rated
Excellent

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.

Service
4
/5

5

4

3

2

1

256

67

27

26

65

441

ratings over the past year

Displaying all 12,560 reviews
Trusted Customer
1 year ago
Date of purchase: 12/02/2022
..........
SW
Sabrina Walker
1 year ago
Date of purchase: 09/08/2022
What Sabrina Walker said about Bott and Co Solicitors:
Contact & correspondence could be improved seems you always have to chase them
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Georgina
Bott and Co Solicitors
1 year ago
Good Afternoon, thank you for your comments. Upon review of your file we can see that your claim has now finalised following your instructions to accept the Defendant Insurers most recent offer. We can see that updates have been provided to you throughout the course of the claim when required. We are sorry if you feel like our communication could have been improved. However, we do try to keep contact to a minimum during the negotiations of your claim since you provide instructions for us to negotiate on your behalf. Payment is expected from the Defendant Insurers within 2 weeks of settlement and will be sent to you once received. Kind regards, Bott and Co
Trusted Customer
1 year ago
Date of purchase: 09/07/2022
Fantastic !
KW
Kathleen Woolley
1 year ago
Date of purchase: 06/20/2022
What Kathleen Woolley said about Bott and Co Solicitors:
I was transferred to Bott and Co by the AA when making a vehicle claim after a no fault road traffic accident. Initially response was good and physio arranged and a medical in August. Since then I hav
...
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Georgina
Bott and Co Solicitors
1 year ago
Thank you for your comments, we are sorry that you are unhappy with our service. We have emailed you a full update of your file along with the medical evidence that requires your agreement. If you have any further queries please do not hesitate to contact us. Kind regards, Bott and Co
KM
Kay Meddings
Milton Keynes
1 year ago
Date of purchase: 09/03/2022
What Kay Meddings said about Bott and Co Solicitors:
I'm sure your service suits most people. I am totally at sea with the procedures, and have no idea what is going on; what I should be doing.I can't call you. I don't understand the import of your ema
...
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Georgina
Bott and Co Solicitors
1 year ago
Thank you for your review and comments, we understand that a member of the team has been in contact and resolved any concerns you had. We can confirm your contact preferences have been updated as discussed, all future correspondence will be sent via post. Should you have any further concerns please do not hesitate to contact us.
KM
Kay Meddings
1 year ago
Ive been phoned, and my complain t has been addressed . I've upped the assessmnwt to.a middling average... lets see how things go. Full marks to jessica, who phoned me and was a great help
AS
Alan Slater
1 year ago
Date of purchase: 09/05/2022
What Alan Slater said about Bott and Co Solicitors:
To be able to speak to somebody I found it very difficult to read and understand emails
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Georgina
Bott and Co Solicitors
1 year ago
Thank you for your review. It is our understanding that your concerns have now been addressed following a telephone call to discuss your comments further. However, should you require any further assistance please do not hesitate to contact us on OIC@bottonline.co.uk
AS
Alan Slater
1 year ago
A very speedy reply from a very nice lady called Jessica who resolved ,explained and answered all my questions .thank you .
Trusted Customer
1 year ago
Date of purchase: 08/11/2022
Litigation is part way through therefore it would be inappropriate to comment at this time
RS
Robert Sunderland
1 year ago
Date of purchase: 11/03/2022
What Robert Sunderland said about Bott and Co Solicitors:
Easy to deal with referrals to other parties required for your case all sorted at your convenience thanks.
Trusted Customer
1 year ago
Date of purchase: 10/20/2022
Friendly, helpful and very professional. I was very distressed and in a lot of pain when I spoke to them about my accident. I could take my time and I felt full empathy with my situation. Thank you.
ES
Emma Shearn
1 year ago
Date of purchase: 09/07/2022
What Emma Shearn said about Bott and Co Solicitors:
I would recommend to anyone
About Bott and Co Solicitors
We employ over 100 staff, recovering over £30 million while handling over 10,000 personal injury and 100,000 flight delay compensation cases each year. The flight delay compensation department was launched in February 2013 and has since recovered over £78 million in compensation. We are committed to delivering great value and a high quality legal service. We put our customers at the heart of everything we do and we strive to maintain ethical conduct at all times.
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St Anns House, 14 St Anns Parade, Wilmslow, Cheshire, Cheshire, SK9 1HG, United Kingdom
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About Bott and Co Solicitors
We employ over 100 staff, recovering over £30 million while handling over 10,000 personal injury and 100,000 flight delay compensation cases each year. The flight delay compensation department was launched in February 2013 and has since recovered over £78 million in compensation. We are committed to delivering great value and a high quality legal service. We put our customers at the heart of everything we do and we strive to maintain ethical conduct at all times.