Bott and Co Solicitors Reviews

Thanks for taking the time to leave your comments. We have reviewed your case in detail and can confirm that unfortunately, your case was directly affected by the Government reforms known as the Civil Liability Act, in relation to whiplash injuries, that came into force on 31st May 2021. This change meant that the Government reduced the amounts Claimants could recover for whiplash injuries and essentially introduced a tariff-based injury system based on injury length, which is fixed within the law. In some cases, this has resulted in Claimants now receiving between 80% – 90% less than they did before these legal reforms were introduced, with certain fixed amounts payable based on your injury length. We kept you informed of all developments at each key but fully appreciate that the new Government tariffs provide for low awards and protracted response times. We stress that the introduction of this new scheme was something that we campaigned heavily against. Unfortunately, the tariffs for whiplash injuries are now fixed within law and there is no scope to recover more than these fixed tariff amounts. Should you have any further queries regarding the above please do not hesitate to contact the office where one of the team would be happy to assist Bott and Co.

Thanks for taking the time to leave your comments. We have reviewed your case in detail and can confirm that we obtained your agreement to the medical evidence and valuation of the claim before agreeing an offer with the Defendant. Unfortunately, your case was directly affected by the Government reforms known as the Civil Liability Act, in relation to whiplash injuries, that came into force on 31st May 2021. This change meant that the Government reduced the amounts Claimants could recover for whiplash injuries and essentially introduced a tariff-based injury system based on injury length, which is fixed within the law. In some cases, this has resulted in Claimants now receiving between 80% – 90% less than they did before these legal reforms were introduced, with certain fixed amounts payable based on your injury length. Given the amounts awarded for whiplash injuries are now fixed within law we are not able to negotiate a higher amount than these fixed tariffs allow. Should you have any further queries regarding the above please do not hesitate to contact the office where one of the team would be happy to assist. Bott and Co.

Thanks for taking the time to leave your comments. We are sorry that the communication with our office did not meet your expectations. We always strive to provide the highest level of service and update our clients at each key stage. We corresponded with you via email to update you at the various milestones as your case progressed through the Official Injury Claims Portal. We phoned you upon receipt of your settlement offer to outline the offer made and the options available to progress your case. During the most recent discussion we can see that you confirmed you were happy to accept the offer and conclude matters. Unfortunately, your case was directly affected by the Government reforms known as the Civil Liability Act, in relation to whiplash injuries, that came into force on 31st May 2021. This new set of rules reduced the amount that could be claimed for whiplash and provides insurers with a considerable period to consider your claim and respond. The response times at each stage were confirmed in the letters we sent out. We do appreciate the response times afforded to insurers are lengthy and our often weighted in the insurers favour. Unfortunately, this does result in periods where we are waiting for the Defendant insurer to respond before we can progress your claim. Should you have any further queries regarding the above please do not hesitate to contact the office where one of the team would be happy to assist. Bott and Co.