your purchase with British Home Store

Thank you for your honest feedback. We are sorry to hear you are unhappy with the item you have received. We do kindly note that our returns policy is specified on-site. We do offer to collect any items customers wish to return and our courier does charge for this service. Alternatively, you can return by your own method of transportation at your own cost. Assuring you our best attention at all times. Kind Regards, The BHS Team.

Good morning and thank you for your amazing 5 star review. We are happy to hear that you had a great shopping experience and we look forward to seeing you again soon. Kind Regards, The BHS Team.

Good Morning, and thank you for the amazing 5 star review! We are ecstatic to hear that you are happy with your new light. We hope to see you again soon. Thanks, The BHS Team

Good afternoon and thank you for your honest feedback. We can see that you ordered on the 8th and an email was sent to you the same day to say this was due in 12-14 weeks but we accidently mixed up the product's lead time with another; for this we can only apologise. You requested to cancel the order and a refund was processed on the 11th November. We have tried to contact you on multiple occasions today to see if you still wish to purchase the light which we would process for you at the sale price. Assuring you our best attention at all times. Kind Regards, The BHS Team.