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British Home Store Reviews

https://www.bhs.com
Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

177

12

3

7

13

212

ratings over the past year

Displaying all 1,462 reviews
EM
Eileen Macdonagh
14 hours ago
Date of purchase: 09/12/2024
What Eileen Macdonagh said about British Home Store:
excellent
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Liam
British Home Store
14 hours ago
Good morning and thank you for the 5-star review! We are glad to hear that you are happy with your new duvet. We hope to see you again soon. Kind regards, The BHS Team
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Frances Richards
Wivrnhoe
1 day ago
Date of purchase: 09/11/2024
What Frances Richards said about British Home Store:
Extremely good, product arrived promptly at time stated in perfect condition
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Liam
British Home Store
1 day ago
Good morning and thank you for the 5-star! We hope to see you again. Kind regards, The BHS Team
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Trusted Customer
1 day ago
Date of purchase: 09/11/2024
Really poor, called up as it said to do so and the girl sounded exasperated I had called and said she would need to send an email to generate code etc. I did express that’s what the form said to do bu
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Liam
British Home Store
1 day ago
Thank you for your feedback. We are sorry to hear you are unhappy with the item you have received and wish to return. We have responded to your e-mail promptly with the code required, and as soon as we receive your return, we will refund you. If you do require any further assistance at all, please do not hesitate to contact us, we are always happy to help. Kind regards, The BHS Team
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Trusted Customer
3 days ago
Date of purchase: 09/09/2024
Easy to Oder, prompt delivery, good quality product.
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Liam
British Home Store
3 days ago
Good morning and thank you for the wonderful 5-star! We hope to see you again. Kind regards, The BHS Team
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Trusted Customer
4 days ago
Date of purchase: 09/08/2024
It’s not easy to return goods
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Liam
British Home Store
1 day ago
Thank you for your honest feedback. We are sorry to hear you are unhappy with the item you have received. We do kindly note that our returns policy is specified on-site. We do offer to collect any items customers wish to return and our courier does charge for this service. Alternatively, you can return by your own method of transportation at your own cost. Assuring you our best attention at all times. Kind Regards, The BHS Team.
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James Scarah
Hull
5 days ago
Date of purchase: 09/07/2024
What James Scarah said about British Home Store:
Easy order online, very quick and efficient delivery.
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Liam
British Home Store
1 day ago
Good afternoon and thank you for your lovely 5-star review, we hope to see you again soon! Kind Regards, The BHS Team.
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Trusted Customer
6 days ago
Date of purchase: 09/06/2024
Poor
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Liam
British Home Store
6 days ago
Thank you for the feedback. We are sorry to hear that you are unhappy with your order. We strive to answer all emails within 48 hours of receiving them. Our customer service team has been in contact to discuss how you would like to move forwards. If you have any further queries please don't hesitate to contact our helpful team. Assuring you our best attention at all times. Kind regards, The BHS Team
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Trusted Customer
8 days ago
Date of purchase: 09/04/2024
Shipped fast. Well packaged. Kept informed on the progress of the order
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Devonne
British Home Store
8 days ago
Good morning and thank you for your lovely 5 star review, we hope to see you again soon! Kind Regards, The BHS Team.
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Trusted Customer
18 days ago
Date of purchase: 08/25/2024
The bamboo light shade I ordered arrived promptly and is as I expected. I have yet to hang it, but am confident it will look good.
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Devonne
British Home Store
18 days ago
Good morning and thank you for your lovely 5 star review! We are pleased to hear that you love your new light and we hope to see you again soon. Kind Regards, The BHS Team.
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Trusted Customer
18 days ago
Date of purchase: 08/25/2024
Just a lovely experience tbh Why can’t other companies be as efficient x Thank you
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Devonne
British Home Store
18 days ago
Good morning and thank you for your lovely 5 star review! We are pleased to hear that you love your new lights and we hope to see you again soon. Kind Regards, The BHS Team.
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
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01613594777
Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.