Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

British Home Store Reviews

https://www.bhs.com
Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

176

12

3

7

13

211

ratings over the past year

Displaying all 1,462 reviews
AS
Audrey Stoker
4 years ago
Date of purchase: 06/05/2020
What Audrey Stoker said about British Home Store:
Excellent lighting product - delivered next day after placing order.
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 06/18/2020
Great efficient service
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 06/18/2020
Speedy delivery
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 06/18/2020
Yes would buy again
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
0
Share
NB
Naomi Battersby
4 years ago
Date of purchase: 06/16/2020
What Naomi Battersby said about British Home Store:
Delivered the next day for no extra charge and got regular updates on delivery times, great service!
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

0
Share
LF
Lynn Fyfe
4 years ago
Date of purchase: 06/16/2020
What Lynn Fyfe said about British Home Store:
My first order code didn’t work that they sent me for registering and my lamp was damaged
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your review, I can confirm our customer service team have spoken to you to resolve this matter and are also sending replacement parts, but if you do require any further assistance, please do not hesitate to contact us, we are always happy to help. Assuring you our best attention at all times. Regards, The BHS Team
Product reviews

0
Share
TM
Tony McPartland
4 years ago
Date of purchase: 05/27/2020
What Tony McPartland said about British Home Store:
Awaiting a refund for a light I had purchased incorrectly, I purchased the correct one from Bhs and I'm still waiting for my money back
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your review, I can confirm your item has been received back and your refund was processed this morning, if we can assist you any further, please do not hesitate to contact us. Assuring you our best attention at all times. Regards, The BHS Team
Product reviews

0
Share
GE
Gerard
Nottingham
4 years ago
Date of purchase: 06/13/2020
Uploaded media
What Gerard said about British Home Store:
So, a bit complicated but I orderded twice by mistake. No obvious way to cancel an order, so I emailed. Unfortunately it wasn't picked up in time so I still received two sets of products. Return pr
...
Read all
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our service and products. If you do require any further assistance, please do not hesitate to contact us, we are always happy to help. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

0
Share
AS
Alison Somerville Somerville
4 years ago
Date of purchase: 06/13/2020
What Alison Somerville Somerville said about British Home Store:
I found the site by accident as I had no idea there was any part of BHS left,and remembering how good the old lighting dept was I put in an order.The touch lamps I bought are nicely designed and deliv
...
Read all
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 4 star review! We are pleased to hear you are happy with our service and products. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

0
Share
Trusted Customer
4 years ago
Date of purchase: 06/13/2020
Ordered 13/06/20 -goods received 16/06/20 however they have an offer on to receive free bulbs with light fittings which weren't with the lights. E4-mailed Customer Services on 17th June 2020 to clari
...
Read all
Merchant Logo
Lindsay
British Home Store
4 years ago
Thank you for your 3 star review! We are pleased to hear you are happy with our products and our free bulb offer. Apologies for the delay in customer service responding, due to the current situation, we are working with a skeletal team and are getting back to all customers as quickly as we can. Assuring you our best attention at all times. Kind Regards, The BHS Team
Product reviews

0
Share
Not received a review invite?
About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
Read all
01613594777
Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.