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British Home Store Reviews

https://www.bhs.com
Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

177

12

3

7

13

212

ratings over the past year

Displaying all 1,462 reviews
RC
Ron Cossins
4 years ago
Date of purchase: 06/06/2020
What Ron Cossins said about British Home Store:
Not happy with the product but the problem was eventually dealt with very satisfactorily so far.
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Lindsay
British Home Store
4 years ago
Thank you for your review! We are sorry to hear this but glad to hear we have efficiently and satisfactorily resolved your issue. If you do require anything further, please do not hesitate to contact our customer service team, who will be happy to assist. Assuring you our best attention at all times. Kind Regards, The BHS Team
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MM
Marie Muldoon
Liverpool
4 years ago
Date of purchase: 06/06/2020
What Marie Muldoon said about British Home Store:
I have always shopped for lighting at BHS. I love the amazing quality and price. I always get compliments when people come into my house. 👌
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Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

1
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Trusted Customer
4 years ago
Date of purchase: 06/06/2020
Ordered lovely bedside touch table lamps. Whole process couldn't have been easier and they arrived on time. Advert said bulbs weren't included but there was actually 1 bulb included - an unexpected bo
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Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
Product reviews

0
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Trusted Customer
4 years ago
Date of purchase: 06/06/2020
Received Two lamps quickly as ordered however the lampshades were not included. Rang customer service who said they would send them on to me. Not yet received.
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Lindsay
British Home Store
4 years ago
Thank you for your review! We are sorry you only received part of your order, we are working as quickly as we can to resolve your issue, and if we can assist you further in the interim, please do not hesitate to contact us. Assuring you our best attention at all times. Kind Regards, The BHS Team
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NM
Norma Martin
Melrose
4 years ago
Date of purchase: 06/05/2020
What Norma Martin said about British Home Store:
The lamps were just what I was looking for well packaged and quick delivery .Fantastic service from you
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Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
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Trusted Customer
4 years ago
Date of purchase: 05/28/2020
Absolutely terrible service and I’m not convinced that this is a legitimate company. I ordered a duvet and was told it would arrive in 24-48 hours which I thought was optimistic given the current COVI
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Lindsay
British Home Store
4 years ago
Thank you for your review, we can only apologise for the delay on this occasion, we have since contacted you to resolve your issue as swiftly and efficiently as we possibly can and you have been refunded for your order. If we can be of any further assistance during this time, please do not hesitate to contact us. Assuring you our best attention at all times. Kind Regards, BHS Team
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NR
naomi ross
4 years ago
Date of purchase: 05/31/2020
What naomi ross said about British Home Store:
Online shopping was great, only one email confirming the order and it still hasn't arrived or any details of when to expect it. That has not been positive.
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Lindsay
British Home Store
4 years ago
Thank you for your 3 star review! We are pleased to confirm your item has been dispatched today abnd you will receive tracking reference shortly. Assuring you our best attention at all times. We hope to see you again soon. Kind Regards, The BHS Team
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Trusted Customer
4 years ago
Date of purchase: 05/29/2020
Excellent service would recommend
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Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
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0
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ES
Eileen smith
4 years ago
Date of purchase: 05/29/2020
What Eileen smith said about British Home Store:
Item arrived promptly and it’s lovely. The downside is that there is no bulb and no instructions as to which I need. In the present circumstances this is going to prove difficult.
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Lindsay
British Home Store
4 years ago
Thank you for your 4 star review! We are pleased to hear you are happy with our fast service and products. Please do contact our customer service team if you require a copy of the instructions, we are always happy to help. We hope to see you again soon. Kind Regards, The BHS Team
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Trusted Customer
4 years ago
Date of purchase: 05/29/2020
Excellent product, very efficient delivery service
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Lindsay
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
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01613594777
Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.