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British Home Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/british-home-store | Feefo

Displaying all 1,462 reviews

Richard Norman

4 years ago

Date of purchase: 05/13/2020

What Richard Norman said about British Home Store:

Delivery fine

Lindsay

British Home Store

4 years ago

Thank you for your 4 star review! We are pleased to hear you are happy with our fast service. We hope to see you again soon. Kind Regards, The BHS Team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 05/11/2020

Replying to emails would help

Lindsay

British Home Store

4 years ago

Thank you for your review, we can only apologise for the delay on this occasion, our customer service team is currently limited due to the current situation, we have since contacted you to resolve your issue as swiftly and efficiently as we possibly can. If we can be of any further assistance during this time, please do not hesitate to contact us. Assuring you our best attention at all times. Kind Regards, BHS Team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 05/08/2020

Very pleased with service.

Lindsay

British Home Store

4 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with our fast service. We hope to see you again soon. Kind Regards, The BHS Team

Richard Colenutt

4 years ago

Date of purchase: 05/01/2020

What Richard Colenutt said about British Home Store:

Have shopped with BHS online for about a year. Webb site easy. parcel is well packed and usually within 7 days

Lindsay

British Home Store

4 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team

Product reviews

Paul Carruthers

4 years ago

Date of purchase: 05/07/2020

What Paul Carruthers said about British Home Store:

No contact from customer service despite emailing twice to alert them to an error when I inputted my address. The light arrived before I ever did receive a reply but was very poor quality and appeared

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Lindsay

British Home Store

4 years ago

Thank you for your review, apologies for the delay, a member of our customer service team will contact you to resolve this as a matter of urgency. Assuring you our best attention at all times. Kind Regards, BHS Team

Product reviews

Volodymyr Pryimak

4 years ago

Date of purchase: 05/06/2020

What Volodymyr Pryimak said about British Home Store:

They do not accept payments from credit/debit cards, which were issued outside UK. But still accept PayPal as a workaround.

Lindsay

British Home Store

4 years ago

Thank you for your 3 star review, we are pleased to hear you managed to get your order. We do only offer delivery within the UK, as such our payment method reflects this. Kind Regards, The BHS Team

Louise Norton

4 years ago

Date of purchase: 05/04/2020

What Louise Norton said about British Home Store:

Ignored my emails

Lindsay

British Home Store

4 years ago

Thank you for your review, we are sorry but we can only see one email received in the evening and this has been since been replied to. If you do require any further assistance at all, please do not hesitate to contact us, we are always happy to help. Assuring you our best attention at all times. Regards, BHS Team

Trusted Customer

4 years ago

Date of purchase: 05/03/2020

Great website easy to navigate and buy from, despatched quickly and received as notified by the carrier. Lovely towels,fantastic quality and colour is true to that shown on website. Also nice to see t

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Lindsay

British Home Store

4 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with our fast service and products. We hope to see you again soon. Kind Regards, The BHS Team

Sandra

4 years ago

Date of purchase: 05/04/2020

What Sandra said about British Home Store:

Fast delivery and packet well wrapped for protection against break

Lindsay

British Home Store

4 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with our service and products. We hope to see you again soon. Kind Regards, The BHS Team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 04/29/2020

Zero customer service. Was sent faulty product and have had no response despite numerous emails.

Lindsay

British Home Store

4 years ago

Thank you for your review, we do apologise but can find no correspondence received relating to your order, and we are replying to all e-mails as swiftly as we can. Rest assured, a member of our customer service team will contact you as soon as possible to help resolve your issue. Assuring you our best attention at all times. Kind Regards, BHS Team

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About British Home Store

At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.

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01613594777

Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom

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British Home Store Reviews

Jake Floor Lamp, NaturalThe screws were badly corroded and the wood untreated, but the shade and the lightning design greatMore reviews of this product (2)View product website

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Ultra Soft Hand Towel, Bright BlueAlway buy these for friends & familyMore reviews of this product (3)View product website

Ultra Soft Hand Towel, SlateQuality is outstanding and many colours to choose fromMore reviews of this product (2)View product website

Aubrey Frosted Glass Ceiling Pendant, BrassPoor quality. Good spray not covering everything.More reviews of this product (19)View product website

Carter Industrial Style Wall Light, BronzeOnly need the glass lampshade as a replacement. Checked everywhere and the wall light as a whole was the only solution. Had to adjust part of my ceili...More reviews of this product (3)View product website

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