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British Home Store Reviews

Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

177

12

3

7

13

212

ratings over the past year

Displaying all 1,462 reviews
Trusted Customer
4 years ago
Date of purchase: 02/12/2020
Seamless transaction, quick delivery.
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with your order and quick delivery We hope to see you again soon. Kind RegardsBHS team
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Trusted Customer
4 years ago
Date of purchase: 02/11/2020
Great communication, delivered when promised and the light fitting is lovely
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Susan
British Home Store
4 years ago
Thank you for your 5 star review, we hope to see you again soon so glad you were happy with the service provided Kind Regards BHS team
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Trusted Customer
4 years ago
Date of purchase: 02/05/2020
Both lamp bases where broken on delivery.
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Lindsay
British Home Store
4 years ago
Thank you for your review, we are very sorry to hear this. We have checked your order and can see no correspondence from you, please do not hesitate to contact our customer service team to resolve any issues you have, we are always happy to help. Assuring our best attention at all times Regards, BHS Team
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Lesley Saunders
4 years ago
Date of purchase: 02/10/2020
What Lesley Saunders said about British Home Store:
Online ordering was simple and the lamp arrived promptly.
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Susan
British Home Store
4 years ago
Thank you for your 5 star review, we hope to see you again soon so glad you were happy with the service provided Kind Regards BHS team
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Pearl Brittain
Crowborough
4 years ago
Date of purchase: 02/06/2020
What Pearl Brittain said about British Home Store:
Lovely lamps Good quality, well packaged and arrived next day.
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Susan
British Home Store
4 years ago
Thank you for your 5 star review, we hope to see you again soon. Kind Regards BHS team
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Trudi Old
4 years ago
Date of purchase: 02/06/2020
What Trudi Old said about British Home Store:
Fab product!
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Susan
British Home Store
4 years ago
Thank you for your 5 star review, we hope to see you again soon. Kind Regards The BHS team
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Susan Lucas
Ipswich
4 years ago
Date of purchase: 02/06/2020
What Susan Lucas said about British Home Store:
I ordered 2 ceiling lights which arrived within days. They were packaged very well with no damage. The lights were good quality and on trend. I have bought lights from Bhs for decades now and will con
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team
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Trusted Customer
4 years ago
Date of purchase: 02/04/2020
Great service, purchased online. Incredible quick delivery. I also had an inquiry regarding this item which we responded to very effectively
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team
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Trusted Customer
4 years ago
Date of purchase: 02/04/2020
By being more helpful on returns items , I spoke to a lady on the phone who was not very interested in helping me at all
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Lindsay
British Home Store
4 years ago
Thank you for your review, we are sorry to hear this, all our customers are provided with a returns number over the phone and you will receive a prompt refund as soon as we receive the item back. We are always happy to help and should you require any further assistance, please do not hesitate to contact us. Assuring you our best attention at all times. Regards, BHS Team
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Dave A
4 years ago
Date of purchase: 01/30/2020
What Dave A said about British Home Store:
The best service I have ever experience from any supplier. They were extremely helpful and their response time was incredible even in the weekend.
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind Regards Litecraft Team
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
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Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.