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British Home Store Reviews

Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

177

12

3

7

13

212

ratings over the past year

Displaying all 1,462 reviews
Trusted Customer
4 years ago
Date of purchase: 01/04/2020
Easy to order and delivery was unbelievable came earlier than expected. I would definitely order an item and recommend your service to anyone well done. I can’t comment on the customer care team becau
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Susan
British Home Store
4 years ago
Thank you for your 5 star review, we hope to see you again soon. Kind RegardsBHS team
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LM
Lisa Morgan
4 years ago
Date of purchase: 12/28/2019
What Lisa Morgan said about British Home Store:
Great service, quick delivery and good communication and tracking.
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team
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Chris
Wirral
4 years ago
Date of purchase: 01/03/2020
What Chris said about British Home Store:
Ordered light online e then realised that it didn’t have an in off switch. I emailed BHS to explain and cancel my order. They were extremely efficient and dealt with my request straight away. Have p
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind RegardsBHS team
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Drusilla Cherry
4 years ago
Date of purchase: 01/03/2020
What Drusilla Cherry said about British Home Store:
Immediate delivery
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team
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James Connolly
London
4 years ago
Date of purchase: 01/03/2020
What James Connolly said about British Home Store:
One item arrived with damaged packaging and damaged and missing items inside also, they are going to swap the item but really should have arrive I damaged.
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Lindsay
British Home Store
4 years ago
Thank you for your feedback, we are sorry the item received was damaged in transit. I am happy to say we have arranged to swap this product at your convenience, and should you require any further assistance, please do not hesitate to contact our team, we are always happy to help. Kind Regards, BHS Team
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Hannah Charles
4 years ago
Date of purchase: 01/02/2020
What Hannah Charles said about British Home Store:
quick delivery
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind Regards BHS Team
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Margaret Lewis
Normanton
4 years ago
Date of purchase: 01/02/2020
What Margaret Lewis said about British Home Store:
Excellent
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Susan
British Home Store
4 years ago
Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team
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Trusted Customer
4 years ago
Date of purchase: 12/19/2019
The website was slow and it was difficult to establish an on line connection. When I finally go through, my order was duplicated as a result. I am in the process of returning one of the items. This wa
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Lindsay
British Home Store
4 years ago
Thank you for your review and sorry to hear you were having issues placing your order. We can see one of your orders was cancelled prior to dispatch as this was a duplicate. If you require any further assistance, please do not hesitate to contact us. We hope to see you again soon. Kind regards, the BHS Team.
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Emma Martin Interiors
Nottingham
4 years ago
Date of purchase: 12/27/2019
What Emma Martin Interiors said about British Home Store:
I am an interior designer and quick delivery is a very important aspect of my service. British Home Stores provided very good customer service and quick delivery of lovely items for my client.
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Carris
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind Regards The BHS team
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Trusted Customer
4 years ago
Date of purchase: 12/26/2019
Easy website & Fast service!
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Carris
British Home Store
4 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind Regards The BHS team
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
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Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.