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British Home Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/british-home-store | Feefo

Displaying all 1,462 reviews

howard edmunds

4 years ago

Date of purchase: 11/12/2019

What howard edmunds said about British Home Store:

Brill service, great product

Susan

British Home Store

4 years ago

Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 11/10/2019

Bought light via Litecraft. Arrived and had visible defect. No customer service available over the weekend to deal with our return request.

Lindsay

British Home Store

4 years ago

Thank you for your review, and your purchase on our BHS website. We can see no correspondence from you over the weekend and our team were working. Customer service have advised they have contacted you directly and have arranged for you to return the product for a replacement. If we can be of any further assistance, please do not hesitate to contact us, regards BHS Team.

Product reviews

Trusted Customer

4 years ago

Date of purchase: 11/08/2019

Excellent service and super fast delivery. Definitely buying more from BHS.

Susan

British Home Store

4 years ago

Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team

Product reviews

Trusted customer

Hertford

4 years ago

Date of purchase: 11/08/2019

What Trusted customer said about British Home Store:

Very pleased that BHS is online as I think the items they sell to be of good quality and reasonably priced

Susan

British Home Store

4 years ago

Thank you for your 5 star review, we hope to see you again soon. Kind RegardsBHS team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 11/07/2019

Lovely design. Well made and seems to be great quality. Fantastic value which was delivered well packaged and quickly.

Susan

British Home Store

4 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind RegardsBHS team

Product reviews

Moya Montgomerie

4 years ago

Date of purchase: 11/06/2019

What Moya Montgomerie said about British Home Store:

Good products good prices well packed fast delivery

Susan

British Home Store

4 years ago

Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 11/03/2019

Very pleased with the service, delivery and product from BHS. Bought pendant bar lighting for dining room. Easy ordering, quick delivery and product is lovely. Would definitely order from them aga

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Susan

British Home Store

4 years ago

Thank you for your 5 star review! We are pleased to hear you are happy with your choice and the quick delivery received. We hope to see you again soon. Kind RegardsBHS Team

Product reviews

Green Romena

Canterbury

4 years ago

Date of purchase: 11/02/2019

What Green Romena said about British Home Store:

Great service from start to finish! Item delivered very quickly by DPD, on arrival a glass shade had broken although extremely well packed so I phoned the customer service number which was answered in

...

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Susan

British Home Store

4 years ago

Thank you for your 5 star review, we hope to see you again soon. Kind RegardsBHS team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 11/01/2019

Excellent value and quick efficient service. Would definitely recommend.

Susan

British Home Store

4 years ago

Thank you for your 5 star review! We are glad you are happy with your purchase and glad you found the service to be excellent. We hope to see you again soon. Kind RegardsBHS team

Product reviews

Trusted Customer

4 years ago

Date of purchase: 11/01/2019

Absolutely the worst customer service experience I’ve had. I don’t usually write reviews but felt i need to save other people the hassle of dealing with these guys - took me 3 hours and multiple calls

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Lindsay

British Home Store

4 years ago

Thanks for your feedback. We have looked into the service and you had contacted us via telephone to place an order but had also placed your order on our site? We have assisted you in returning the items and once we have received the incorrectly ordered products back, we will promptly refund you. If we can be of any further assistance, please do not hesitate to get in touch. Regards, BHS Customer Service.

Product reviews

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About British Home Store

At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.

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01613594777

Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom

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British Home Store Reviews

Lila Floor Lamp, ChromeGreat product love it would recommendMore reviews of this product (7)View product website

Marianne Small Flush Ceiling Light, ChromeDefective, needs replacingMore reviews of this product (5)View product website

Default CampaignPurchase was easy transaction, and got an order confirmation straight away.More reviews of this product (1)View product website

James Square Table Lamp, ChromeI purchased the same lamp from BHS 5 years ago and it is still perfect, I needed another lamp and it is identical to the other one. Very pleased....More reviews of this product (1)View product website

Miami Easyfit Lampshade, GreenFantastic design. Looks and feels great quality. Great size and shape. Very happy with the Miami lampshade.More reviews of this product (2)View product website

4W LED ES E27 Vintage Filament Globe Bulb, TintedVery soft lighting from these bulbs bu5 bright enough for good lighting perfectMore reviews of this product (5)View product website

Carter Industrial Style Diner Pendant Bar, BronzeLovely pendant bar lighting bought to hang over a dining table. Very good value for money, looks lovelyMore reviews of this product (4)View product website

Tuli Ceiling Pendant, BrassGreat design and quality, all fitting compensates and parts I needed were in the box.More reviews of this product (1)View product website

Jaxon Task Light WhiteGreat little light. Just the right size for my purpose.More reviews of this product (2)View product website

Bodhi Ceiling Pendant, BrassItem fineMore reviews of this product (2)View product website

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