Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

British Home Store Reviews

https://www.bhs.com
Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

175

12

3

6

13

209

ratings over the past year

Displaying all 1,459 reviews
Trusted Customer
5 years ago
Date of purchase: 06/01/2019
Fast delivery and good value. Lovely light.
Merchant Logo
Deanne
British Home Store
5 years ago
Thank you for your 5 star review! We are pleased to hear you are happy with your purchase. We hope to see you again soon. Kind regards The BHS.COM Team
0
Share
Trusted Customer
5 years ago
Date of purchase: 06/03/2019
Item arrived damaged and when i contacted customer services, to return the item they didn't read my email and offered a courier collection, but i had to wait in all day for collection. So just to get
...
Read all
Merchant Logo
Deanne
British Home Store
5 years ago
Thank you for your feedback and I am sorry to hear of your problem and that your item was not delivered perfect condition in this instance. Our dispatch team do pack all our lights with care as many of our light fittings and chandeliers contain glass or crystal however we do apologies that your item was damaged in transit. We have investigated with our customer support team and can confirm upon receiving return requested for your order 6th June we offered a free of charge collection, upon your reply advising you was not able to await a collection a return label for sending via Royal Mail as requested was sent to you same day. We can see you chose to use the Royal Mail label for your return Assuring you our best attention at all times. Kind Regards The BHS.COM Team
Product reviews

1
Share
Trusted Customer
5 years ago
Date of purchase: 03/25/2019
The service was efficient and the product was excellent. I would definitely order from them again.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 04/21/2019
Free and quick delivery. Excellent packaging. Light shade just as described on line.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 04/21/2019
Bought these lights for bedroom really good value and makes the room look great.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 04/20/2019
Towels are of good. Quality, service was quick, can't fault them.
0
Share
Trusted Customer
5 years ago
Date of purchase: 04/16/2019
Great light shade. Excellent, speedy delivery
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 04/20/2019
Items arrived quickly and the DPD courier e-mails advising of delivery were great. Didn’t receive any confirmation e-mails from BHS though confirming order which was a bit disappointing.
Product reviews

0
Share
SL
Sue Liebthal
5 years ago
Date of purchase: 04/20/2019
What Sue Liebthal said about British Home Store:
Delivery was prompt, but disappointed with how my ceiling light was packed, every droplet was tackled in knots and took my absolutely ages to untangle.
Product reviews

0
Share
Trusted Customer
5 years ago
Date of purchase: 04/19/2019
Prompt delivery. Pillowcases did not match duvet colour wise. Reverse duvet fabric did not coordinate just plain pale pink sheeting. Returns procedure not yet forthcoming even after requesting.
Product reviews

0
Share
Not received a review invite?
About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
Read all
01613594777
Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.