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British Home Store Reviews

Rated
Excellent

British Home Store - BHS - is online and in store offering affordable, high-quality lighting, textiles and bedding.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

175

12

3

6

13

209

ratings over the past year

Displaying all 1,459 reviews
Trusted Customer
1 month ago
Date of purchase: 07/29/2024
Very informative on the description. Packaged very well & arrived very quickly.
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Devonne
British Home Store
1 month ago
Good morning and thank you for your amazing 5 star review! We hope to see you again soon. Kind Regards, The BHS Team.
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Trusted Customer
1 month ago
Date of purchase: 07/25/2024
Great quality and extremely good value for money. Easy to use website and delivery was fast and the items came well packaged. I would recommend BHS lighting.
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Liam
British Home Store
1 month ago
Good morning and thank you for the amazing 5-star review! We are delighted to hear that you love your new light and it arrived promptly. We hope to see you again soon! Kind regards, The BHS Team
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Elsie11
Kent
1 month ago
Date of purchase: 06/02/2024
What Elsie11 said about British Home Store:
The Customer Service department disputed my right as a customer that I wanted to return faulty goods. Was a elongated stressful process to make my return free of charge. Will never shop with BHS again
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Devonne
British Home Store
1 month ago
Good evening and thank you for your honest feedback. We are sorry to hear about your experience but are glad to know it has been resolved. If you require any further assistance, please do not hesitate to get in touch. Assuring you our best attention at all times. Kind Regards, The BHS Team.
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Trusted Customer
1 month ago
Date of purchase: 07/19/2024
Not very good.
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Liam
British Home Store
1 month ago
Good afternoon and thank you for the feedback. We are sorry to hear you are unhappy with the product received. Our Customer Service Team have tried to call you to find out how we can assist. Can you please kindly contact our customer service team so we can rectify your issue. Assuring your best attention at all times. Kind regards, The BHS Team
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Christine Godfrey
Cambridgeshire
1 month ago
Date of purchase: 07/19/2024
What Christine Godfrey said about British Home Store:
Faultless.
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Liam
British Home Store
1 month ago
Good morning and thank you for the wonderful 5-star review! We are delighted to hear that you love your new vase! We hope to see you again soon. Kind Regards, The BHS Team
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Trusted Customer
1 month ago
Date of purchase: 06/17/2024
Very good
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Liam
British Home Store
1 month ago
Good Afternoon and thank you for the wonderful 5-star review! We are delighted to hear that you love your new bathroom wall light. We hope to see you again soon. Kind regards, The BHS Team
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Trusted Customer
1 month ago
Date of purchase: 07/15/2024
Excellent service
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Liam
British Home Store
1 month ago
Good morning and thank you for a lovely 5-star review! We hope to see you again soon. Kind Regards, The BHS Team.
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Kirsty Peal
1 month ago
Date of purchase: 07/14/2024
What Kirsty Peal said about British Home Store:
Great service
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Devonne
British Home Store
1 month ago
Good afternoon and thank you for your great 5-star review! We hope to see you again soon. Kind Regards, The BHS Team.
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Trusted Customer
2 months ago
Date of purchase: 07/07/2024
Easy ordering process and very quick delivery.
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Devonne
British Home Store
2 months ago
Good afternoon and thank you for your great feedback. We hope to see you again soon. Kind Regards, The BHS Team.
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Carole Robinson
Preston
2 months ago
Date of purchase: 07/07/2024
What Carole Robinson said about British Home Store:
Service absolutely fine
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Devonne
British Home Store
2 months ago
Good afternoon and thank you for your great feedback. We hope to see you again soon. Kind Regards, The BHS Team.
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.
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Gorse Mill Gorse Street, Chadderton, Oldham, Greater Manchester, OL9 9RJ, United Kingdom
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About British Home Store
At BHS, we aim to bring you inspirational, affordable, high-quality lighting, textiles and bedding, with fast and free UK delivery on all orders over £16. You'll find lots of fittings to brighten your home in our stunning, modern lighting range; whether you're looking for a cosy table lamp or perhaps a statement chandelier that grabs attention in any interior, we’ve got you covered.