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Cooks Professional Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-cooks-professional | Feefo

Displaying all 4,905 reviews

Trusted Customer

15 years ago

Date of purchase: 07/22/2009

a wide variety of very useful items not always available in thre High Street

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/22/2009

Good selection of products

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/21/2009

The items I purchased, were very well received by the two young couples who i bought them for , One was a wedding present . both parties are delighted , Mr H.G.Lucas Carluke Scotland

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/20/2009

We live in Australia and could not buy a potato peeler anywhere so I ordered one online and my son is going to send it out here for us. Every shop we went to to buy one they laughed thinking we were j

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Trusted Customer

15 years ago

Date of purchase: 07/17/2009

Thankyou so much for sending me my well needed potato peeler. It arrived on time and is a fantastic piece of kitchen equipment. The service you gave was excellent. *****

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/18/2009

mostly happy with service

Trusted Customer

15 years ago

mostly happy with service

Clifford James

Cooks Professional

15 years ago

Thank you for taking the time to offer us your feedback. We are sorry that that you are not happy with the knife sharpener. It sounds like you may have received a faulty product. We can assure you that all our produsts undergo quality checks throughout the manufacture and dispatch process but on occasions human error does intervene. We must apologise for this. We have forwarded a postage paid label to you to return the knife sharpener to us with a view to an exchange. We apologise for any inconvenience that may have been caused. Kind Regards Clifford James

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/14/2009

I think it could be a good shopping site, BUT I did not recieve my delivery in the quoted time and had to chase my delivery and had to wait over two weeks, and then to find there was damage to the ite

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Trusted Customer

15 years ago

PS I did not recieve my promotional voucher

Clifford James

Cooks Professional

15 years ago

Thank you for taking the time to offer us your feedback. We are sorry that you are not happy with the service provided. We dispatch goods to the courier in good faith expecting them to do the job they are paid for and deliver your order in the condition it left our warehouse. Usually they offer an excellent service but on this occasion seem to have let us both down. We must apologise to you for this. The new peeler is on its way and you should receive it in the next 3 working days. We apologise for the delay and any inconvenience that has been caused. Kind Regards Clifford James

Trusted Customer

15 years ago

Date of purchase: 07/10/2009

good site

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/14/2009

I have no complaints at all. The free gift was not enclosed but when I phoned the person that answered the phone was was very polite abd corrected the mistake straight away.

Product reviews

Trusted Customer

15 years ago

Date of purchase: 07/04/2009

I encountered a minor problem (through no fault of Clifford James). When I contacted their after-sales service I found their service and advice second-to-non. MOST APPRECIATED.

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About Cooks Professional

At Cooks Professional we love everything to do with food, whether it be the preparation, the cooking, or the most enjoyable part – eating food. Our aim is to present you with the latest kitchen must-haves making the time spent in your kitchen more enjoyable.

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hello@cooksprofessional.co.uk

Dolbedwyn, Newchurch, Kington, Herefordshire, HR5 3QQ, United Kingdom