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Cooks Professional Reviews

Rated
Excellent

At Cooks Professional we love everything to do with food.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

408

60

21

9

24

522

ratings over the past year

Displaying all 4,900 reviews
Trusted Customer
15 years ago
Date of purchase: 11/17/2008
10 days to deliver a parcel is poor service compared to other internet online shops we have ordered from lately
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Clifford James
Cooks Professional
15 years ago
Our apologies for the delay with your order, all our delivery times are published on the website. I can see from the online tracking of your parcel that it has now been delivered and if you have any further queries, please do not hesitate to contact us.
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Trusted Customer
15 years ago
Date of purchase: 10/27/2008
Your service was excellent .
Trusted Customer
15 years ago
Your service was excellent .
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Trusted Customer
15 years ago
Date of purchase: 11/16/2008
CJ is obviously keen to project a favourable image and its association with a widely read national newspaper will have done it no harm in that respect. I've had only limited experience with the firm b
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Trusted Customer
15 years ago
Date of purchase: 11/16/2008
easy ordering good timekeeping and on time informed of all stages of delivery.
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Trusted Customer
15 years ago
Date of purchase: 11/15/2008
Not happy, received delivery of our 2 Halogen Ovens on Friday to find on opening them, they were both broken. I have returned them and waiting on replacement one's, hopefully they will be ok but if no
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Clifford James
Cooks Professional
15 years ago
Very sorry to hear that the ovens were damaged in transit. We have had a few comments on them being damaged so have recently been in touch with the manufacturers. They have now vastly improved the packaging in their latest batch so that this should not happen again. As soon as we receive them back, they will be immeadiately replaced for you. Please get in touch if there is anything else we can help with.
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Trusted Customer
15 years ago
Date of purchase: 11/16/2008
The product is Ok but the parcel tracking leaves a lot to be desired tried for 2 days to find how it was going but only recieved an error coulnd'nt be found at last i managed the same time the parcel
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Trusted Customer
15 years ago
The product is Ok but the parcel tracking leaves a lot to be desired tried for 2 days to find how it was going but only recieved an error coulnd'nt be found at last i managed the same time the parcel arrived at my door, one item still missing god knows where it is.
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Clifford James
Cooks Professional
15 years ago
Sorry to hear of the difficulties you have encountered with the parcel tracking supplied by our couriers. In regards to the second item, I can confirm that it is now on the way to you and will be arriving in the normal post. If you have any further queries, please do not hesitate to contact us.
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Trusted Customer
15 years ago
Date of purchase: 11/15/2008
service and product spot on however do you supply or know where i can find a more comprehensive cooking book
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Trusted Customer
15 years ago
Date of purchase: 11/15/2008
Minor damage to the Halogen Oven Slow Slow Delivery
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Clifford James
Cooks Professional
15 years ago
Sorry to hear that you received a damaged oven. If there is anything we can help with; whether it is a specific part or an entire replacement, please get in touch. Our customer service department can be contacted on 0871 911 7000 or customerservice@clifford-james.co.uk and they will be happy to help.
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Trusted Customer
15 years ago
Date of purchase: 11/15/2008
The Halogen Oven I purchased is working okay. The recipe book does not give much information. Is there a recipe book I could buy.
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Trusted Customer
15 years ago
Date of purchase: 11/13/2008
When the goods arrived it was found to be damaged in transit. The faulty item was picked up on the 24th but i haven't yet received the replacement item. I have regularly used Clifford James in the p
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About Cooks Professional
At Cooks Professional we love everything to do with food, whether it be the preparation, the cooking, or the most enjoyable part – eating food. Our aim is to present you with the latest kitchen must-haves making the time spent in your kitchen more enjoyable.
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Dolbedwyn, Newchurch, Kington, Herefordshire, HR5 3QQ, United Kingdom
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About Cooks Professional
At Cooks Professional we love everything to do with food, whether it be the preparation, the cooking, or the most enjoyable part – eating food. Our aim is to present you with the latest kitchen must-haves making the time spent in your kitchen more enjoyable.