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Cooks Professional Reviews

Rated
Excellent

At Cooks Professional we love everything to do with food.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

408

60

21

9

24

522

ratings over the past year

Displaying all 4,900 reviews
Trusted Customer
15 years ago
Date of purchase: 11/05/2008
practical catalogue
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Trusted Customer
15 years ago
Date of purchase: 11/05/2008
Item arrived promptly and in good condition.
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Trusted Customer
15 years ago
Date of purchase: 11/05/2008
A little dissapointed with the time it takes to reach full temperature.
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Trusted Customer
15 years ago
Date of purchase: 11/03/2008
I would like to point out that when I recieved my halogen oven I was dissopointed to find no recipe book included. The advert told you all the various things you can do like cooking whole meals (my r
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Clifford James
Cooks Professional
15 years ago
I am afraid that the halogen oven is not supplied with a receipe book and is not advertised as being supplied with one. There are basic timings in the instruction book, if you have not received this, please get in touch and we can email you a copy of the instructions. Our email address is customerservice@clifford-james.co.uk
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Trusted Customer
15 years ago
Date of purchase: 11/04/2008
Disappointed. The premium phone line is unnecessary. A standard land line would suffice. Especially as I was on hold for 9 mins. The item arrived broken in transit and the collection/replacement has s
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Clifford James
Cooks Professional
15 years ago
Thank you for taking the time to leave us your feedback and I am sorry to hear that the goods were damaged in transit and that the first collection did not turn up. I can see from your account that another collection was arranged yesterday, so if you have any further difficulties, please get in touch and we can then maybe make some alternative arrangements.
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Trusted Customer
15 years ago
Date of purchase: 11/02/2008
it thougt there would have been a proper recepie book with it to show the diferent meals you could do ,until you get used to it.
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Trusted Customer
15 years ago
Date of purchase: 11/01/2008
Goods arrive well packed, but when used the plastic carrier was found to be split. We have rung the number given and it took 7 calls to get through, we were advised to send the broken part back, whic
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Clifford James
Cooks Professional
15 years ago
Very sorry to hear that your oven was damaged in transit. There is actually a pre paid returns label on the way to you which can be used with Royal Mail. If you have already returned the part, please let us know how much it is and we will refund that for you. If you wish to get in touch, please do so on either 0871 911 7000 or customerservice@clifford-james.co.uk
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Trusted Customer
15 years ago
Date of purchase: 11/02/2008
I did not complete my order due to your operator saying my credit card was not going through although I use this card all the time with no problem and it is paid every month so I do not know what is w
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Clifford James
Cooks Professional
15 years ago
Sorry to hear of any problems that may have occured with your card. Sadly this would have been out of our control control, as we basically enter the details supplied, which are then passed onto the banks for a simple yes or no as to whether they can authorise the payment. We can only recommend getting in touch with your bank or card issuer.
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Trusted Customer
15 years ago
Date of purchase: 11/02/2008
A very good service received goods within 2 days
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Trusted Customer
15 years ago
Date of purchase: 10/30/2008
Speedy and efficient delivery.
Product reviews

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About Cooks Professional
At Cooks Professional we love everything to do with food, whether it be the preparation, the cooking, or the most enjoyable part – eating food. Our aim is to present you with the latest kitchen must-haves making the time spent in your kitchen more enjoyable.
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Dolbedwyn, Newchurch, Kington, Herefordshire, HR5 3QQ, United Kingdom
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About Cooks Professional
At Cooks Professional we love everything to do with food, whether it be the preparation, the cooking, or the most enjoyable part – eating food. Our aim is to present you with the latest kitchen must-haves making the time spent in your kitchen more enjoyable.