Merchant Logo

Cooks Professional Reviews

Rated
Excellent

At Cooks Professional we love everything to do with food.

Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

410

60

21

9

24

524

ratings over the past year

Displaying all 4,900 reviews
Trusted Customer
11 months ago
Date of purchase: 10/01/2023
Excellent service and products
Merchant Logo
Dan
Cooks Professional
11 months ago
Thank you so much!
0
Share
Trusted Customer
11 months ago
Date of purchase: 10/01/2023
I did struggle at first that was my fault by using the wrong ingredients, now that I've sorted that out it cooks fantastic bread ,very pleased with the machine and would recommend.
Merchant Logo
Dan
Cooks Professional
11 months ago
That is great to hear, we hope your enjoying the smell of fresh baked bread coming from your new Bread Maker
Product reviews

0
Share
SN
Shirley North
11 months ago
Date of purchase: 09/27/2023
What Shirley North said about Cooks Professional:
Prompt service and delivery.
Merchant Logo
Dan
Cooks Professional
11 months ago
Thank you so much, We hope your making plenty of smoothies with your new Nutriblend Blender
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 09/26/2023
Delivery was fast and efficient. I would recommend Cooks Professional to my family and friends. Thank you for your quality service
Merchant Logo
Dan
Cooks Professional
11 months ago
Thank you so much, we are so pleased your happy with your new 48L Mini Oven
Product reviews

0
Share
DA
David Adam
Aberdeen
11 months ago
Date of purchase: 09/25/2023
What David Adam said about Cooks Professional:
Ordered and received when estimated. Good size and looks as though it will last. Only grumble is it only says on the delivery note, in small writing that “contrary to instructions, the glass lid CAN b
...
Read all
Merchant Logo
Dan
Cooks Professional
11 months ago
Thank you for your feedback i will pass this on to management
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 09/24/2023
Easy to order and fast delivery. Good replacement lids for my buffet warmer
Merchant Logo
Dan
Cooks Professional
11 months ago
Thank you so much, we are so pleased you are happy with your order
0
Share
Trusted Customer
11 months ago
Date of purchase: 09/23/2023
Prompt delivery
Merchant Logo
Dan
Cooks Professional
11 months ago
Hi there, We are very sorry to hear about this. Please contact our customer service team and they will try and rectify this for you - hello@cooksprofessional.co.uk
Product reviews

0
Share
YG
Yvonne Gilbert
East Grinstead
11 months ago
Date of purchase: 09/21/2023
What Yvonne Gilbert said about Cooks Professional:
The whole process from order to delivery was efficient and quick. Would highly recommend Cooks professional to friends and colleagues.
Merchant Logo
Dan
Cooks Professional
11 months ago
Thank is great to hear. Thank you so much for leaving a kind review
Product reviews

0
Share
PE
Pete
Benfleet
11 months ago
Date of purchase: 07/17/2023
What Pete said about Cooks Professional:
Staff went above and beyond. Sam dealt with my issue with care and compassion. She should be treated by the company.
Merchant Logo
Dan
Cooks Professional
11 months ago
Thank you very much we are so pleased to hear about this. I will let the team know about this feedback
Product reviews

0
Share
Trusted Customer
11 months ago
Date of purchase: 09/21/2023
Item arrived with one of the rubber feet missing, meaning it wouldn’t sit flat and would wobble- not ideal for a slow cooker full of hot food. Really hard work to return, slow email response and no ph
...
Read all
Merchant Logo
Dan
Cooks Professional
11 months ago
I am very sorry to see you felt the need to leave a 1* service review. Firstly, I'm sorry a rubber foot was missing from your slow cooker this is most unusual and would have been easy to resolve. I can see you first messaged us on a Saturday and we responded before 9am the following Monday. We are explicit about contacting us if something is wrong and we will always do our best to put it right as soon as is practically possible in normal working office hours Monday-Friday. We did try our best and could have put this right very quickly for you. I accept its annoying when something isn't right but we need time in normal working hours to put things right. Yours sincerely Dan - Co-founder
Product reviews

0
Share
About Cooks Professional
At Cooks Professional we love everything to do with food, whether it be the preparation, the cooking, or the most enjoyable part – eating food. Our aim is to present you with the latest kitchen must-haves making the time spent in your kitchen more enjoyable.
Read all
Dolbedwyn, Newchurch, Kington, Herefordshire, HR5 3QQ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Cooks Professional
At Cooks Professional we love everything to do with food, whether it be the preparation, the cooking, or the most enjoyable part – eating food. Our aim is to present you with the latest kitchen must-haves making the time spent in your kitchen more enjoyable.