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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 6,702 reviews

Trusted Customer

7 years ago

Date of purchase: 09/07/2016

Website was easy to navigate. All pricing was clear and delivery was great.

Trusted Customer

7 years ago

I would consider buying again

Waltons Garden Buildings

Waltons

7 years ago

Thank you for your great feedback, I am really glad that you are happy with our service and thank you again for taking my call earlier, I'm glad I was able to offer a solution for the issues you experienced. Thank you again and if you need anything in the future please do not hesitate to contact us on 0800 029 1000.

Trusted Customer

7 years ago

I have never needed to contact your dept or seek advice. You never gave me a solution to my problem because you never knew I had a problem, it was solved by myself. It seems that you leave a copy/paste generic response for your customers, not a personal one at all, for if it was personal you would have read my comment and seek clarification on the issue so to resolve it, preventing any future issues.

Product reviews

It's a light weight shed, decent but you might want to invest in stiffer plastic for the windows are they are useless. Also the fixing pack didn't tie in with the instructions. So if you follow the in

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Trusted Customer

7 years ago

Recently submitted a good review, but after seeing other customer comments I realised it wasn't as good as product as I stated. Yes the screw pack didn't reflect what the instructions said and I used my own. But when fitting the roof sheets 3 of 4 fitted great, last one is miles out and the doors would not close, as in they were too wide. So i had to cut one, trimming nearly 15mm off.

Trusted Customer

7 years ago

Ok product but not happy with the company.

Trusted Customer

7 years ago

Date of purchase: 09/11/2016

It would have been better to have more information on delivery and installation times as I had to phone a couple of times and felt I was being an inconvenience. However staff were polite, especially

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Waltons Garden Buildings

Waltons

7 years ago

Thank you very much for your great review, I'm glad we were able to correct the issue with your door and if you have any further issues please don't hesitate to give a call on 0800 029 1000 or via e-mail to service@waltons.co.uk. Thank you again for the feedback.

Product reviews

There was a broken pane in one of the doors, but no hassle replacing it. Shed is larger than expected and summer house is sturdy and visually stunning, especially now painted.

Waltons Garden Buildings

Waltons

7 years ago

I am sorry we did not get things right first time around and I am glad we were able to help resolve this issue quickly. I am so pleased that you are happy with your summerhouse overall and it's sturdiness and appearance pleases you. Thank you again for your feedback.

Trusted Customer

7 years ago

Date of purchase: 09/11/2016

Good service, from sales office and driver.

Waltons Garden Buildings

Waltons

7 years ago

Thank you very much for your feedback, I am glad that you were pleased with all aspects of the service you have received, I have tried calling the number on your account and left a message for you which I hope you will be able to pick up later. I would like to discuss the issues you have had with the roof panels, thank you again.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/11/2016

Great service all-round.

Waltons Garden Buildings

Waltons

7 years ago

I am so pleased to know that you are happy with the great service all round and I would like to thank you for your positive review.

Product reviews

In a couple of places the wood was smashed which was disappointing and should have been caught by a quality controller. Instructions could use a re-vamp, the illustrations are not consistent with the

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Waltons Garden Buildings

Waltons

7 years ago

Please accept my apologies for any parts having arrived damaged. We would be happy to send replacements if necessary if you contact us on 0800 029 1000. Thank you again for your feedback.

Trusted Customer

7 years ago

Date of purchase: 09/09/2016

Very good online ordering and the delivery driver was very helpfull.

Waltons Garden Buildings

Waltons

7 years ago

I am so happy to hear that you found the online ordering process to be very good and that our delivery driver was very helpful. Thank you for your review.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/09/2016

Just exactly the service and product that I hoped for.

Waltons Garden Buildings

Waltons

7 years ago

I am glad that we are able to meet your expectations, with the level of service provided, thank you for your positive feedback.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/09/2016

Excellent apart from different names for products on the dispatch email

Waltons Garden Buildings

Waltons

7 years ago

We are delighted to know that you feel that the service received was excellent, we apologise for any confusion regarding product names on the confirmation e-mail. Thank you for your positive review.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/10/2016

Easy to use, phone 30mins prior. To delivery

Waltons Garden Buildings

Waltons

7 years ago

I am so pleased to know you are happy with the service we provided and that all went well. Thank you for your review.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/10/2016

5* good value, easy to assemble 2 man. Panels feel thin, once put together feel very sturdy. We had a bad storm heavy rain same night good test for us totally waterproof very happy. Looking forward to

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Waltons Garden Buildings

Waltons

7 years ago

I am so pleased that you are happy with the level of service received and that once the item was built, you were pleased with the sturdiness.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/10/2016

No problems, website very good and prompt delivery

Waltons Garden Buildings

Waltons

7 years ago

I am glad that you are happy with the website and prompt delivery service and I would like to thank you for your review.

Product reviews

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About Waltons

Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.

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01636 821135

Old Great North Road, Sutton-on-Trent, Nottingham, Nottinghamshire, NG23 6QN, United Kingdom

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Waltons Reviews

12 x 8 Waltons Overlap Apex Wooden ShedIt's a light weight shed, decent but you might want to invest in stiffer plastic for the windows are they are useless. Also the fixing pack didn't tie...More reviews of this product (57)View product website

12 x 8 Waltons Contemporary Summerhouse with Side ShedThere was a broken pane in one of the doors, but no hassle replacing it. Shed is larger than expected and summer house is sturdy and visually stunning...More reviews of this product (57)View product website

20 x 10 Waltons Overlap Apex Modular Garden WorkshopThe roof panels are longer than the side panel, so we had to move the trusses to compensate, which meant more unnecessary work.More reviews of this product (17)View product website

7 x 5 Waltons Honeypot Snowdrop Cottage Wooden Playhouse with LoftIn a couple of places the wood was smashed which was disappointing and should have been caught by a quality controller. Instructions could use a re-v...More reviews of this product (35)View product website

5 x 5 Waltons Honeypot Poppy Wooden PlayhouseLovely playhouse, took about five hours to put it together and my grandson loved it.More reviews of this product (72)View product website

10 x 8 Waltons Sussex Wooden SummerhouseI've lots of work to do to make it just how I want it.More reviews of this product (25)View product website

6 x 8 Waltons Tongue and Groove Apex Garden Shed With Front WindowsThicker structure neededMore reviews of this product (28)View product website

10 x 8 Waltons Overlap Apex Wooden ShedIs upand doing its jobMore reviews of this product (88)View product website

Waltons 6 x 8 Green Skylight Plastic Shed - Free Floor!Floor very flimsy we put ours on a raised ply base. Love it that the roof let's in the light. Internal size 87in x67in . Soft gren colour that blends ...More reviews of this product (67)View product website

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedThe provided hinges are very thin, they will have to be replaced by stronger ones with coach bolts.More reviews of this product (59)View product website

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