How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 6,701 reviews

Trusted Customer

7 years ago

Date of purchase: 09/04/2016

The website provides a very good structure for ordering and this was followed up by an accurate delivery date .

Trusted Customer

7 years ago

Already stated in previous form

Waltons Garden Buildings

Waltons

7 years ago

I am very pleased to know that you are happy with the website and ordering process. Thank you for providing your feedback!

Product reviews

The product was soundly made and fitted together well. The chipboard floor sheets are too thin, likewise the roofing support joists, the latter will need angle iron to strengthen. The roofing nails s

...

Read all

Waltons Garden Buildings

Waltons

7 years ago

I am glad that you are happy with the shed and assembly went well. Please accept my apologies for the missing nails. If you still require anything please contact us on 0800 029 1000 and we will gladly be of assistance.

Trusted Customer

7 years ago

Date of purchase: 09/04/2016

Fantastic service and very quick delivery

Waltons Garden Buildings

Waltons

7 years ago

I am delighted that you rate the service received as fantastic and were happy with the quick delivery. Thank you for your review.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/02/2016

Delivery driver was brilliant and very helpful

Waltons Garden Buildings

Waltons

7 years ago

It is fantastic to know that you are happy with the delivery service received and our very helpful delivery driver.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/04/2016

House arrived as promised, playhouse was exactly what was expected, very professional service

Waltons Garden Buildings

Waltons

7 years ago

Thank you so much for taking the time to leave your kind review. We are very pleased that you found our service to be very professional and you were happy with the delivery also.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/04/2016

Delivery very good and helpful

Waltons Garden Buildings

Waltons

7 years ago

I am so pleased to know that you found our delivery service to be very good and helpful and I thank you for taking the time to provide your feedback.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/01/2016

Delivery was good but the product was not so poor overall.

Waltons Garden Buildings

Waltons

7 years ago

Thank you very much for your feedback, I am glad to hear that you were happy with the delivery service and please accept my apologies that you are not entirely pleased with your new playhouse. I have tried to call you earlier and have left a voicemail which I hope you will be able to pick up later. As mentioned in my voice message, I would like to discuss the issues you have experienced further and I hope I can resolve these as best as possible, please call me on 0800 029 1000.

Trusted Customer

7 years ago

The delivery was good and they have called me after reading my product review to try to address the issues so I have to say that the service is good.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/02/2016

Delivered on the day chosen, no trouble at all.

Waltons Garden Buildings

Waltons

7 years ago

I am so pleased that you were happy with the delivery service provided and thank you for taking the time to give your review.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/03/2016

Answer is based on product and the time it takes to get to speak to someone I would suggest you change your phone system and review your quality assurance process to ensure products don't leave in suc

...

Read all

Waltons Garden Buildings

Waltons

7 years ago

Thank you for your feedback and for taking the time to speak with me again and whilst I apologise for any issues you initially experienced, I am glad we were able to resolve these for you. All comments have been passed on as discussed and measures being taken to ensure this does not happen again in the future. Kindest regards

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/03/2016

All very good

Waltons Garden Buildings

Waltons

7 years ago

I am glad that you are happy with the service we provided and thank you for letting us know!

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/03/2016

Very efficient and fast service.

Waltons Garden Buildings

Waltons

7 years ago

I am so pleased to know that you are happy with the very efficient and fast service provided and thank you very much for your kind feedback!

Product reviews

Not received a review invite?

About Waltons

Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.

Read all

01636 821135

Old Great North Road, Sutton-on-Trent, Nottingham, Nottinghamshire, NG23 6QN, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

14 x 7 Pressure Treated Pent ShedThe product was soundly made and fitted together well. The chipboard floor sheets are too thin, likewise the roofing support joists, the latter will n...More reviews of this product (3)View product website

10 x 8 Pressure Treated Pent ShedMore reviews of this product (16)View product website

Waltons 10 x 8 Helios SummerhouseEasy build except for the doors bit more tricky but got there eventuallyMore reviews of this product (123)View product website

7 x 7 Waltons Dorma Window Outdoor PlayhouseGood quality, well built and easy to following instructionsMore reviews of this product (9)View product website

12 x 8 Pressure Treated Pent ShedVery good roof need more support not12x8 it is12x7More reviews of this product (13)View product website

14 x 7 Honeysuckle Playhouse with Tower & SlideI do not think that the playhouse is good value. It is expensive but not well built. I have nothing to compare it against but I expected better....More reviews of this product (15)View product website

Waltons Honeypot Honeysuckle Wooden PlayhouseGood quality playhouse, and easy to build / good instructions included (took 6 hours on my own, though they do recommend two people)....More reviews of this product (29)View product website

8 x 8 Waltons Premier Corner SummerhouseOverpriced for what you receive poorly madeMore reviews of this product (53)View product website

Waltons Honeypot Honeysuckle Wooden PlayhouseOverall good product but construction a little rough in places.More reviews of this product (29)View product website

6ft Brown PT Fence Post (75mm)More reviews of this product (9)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?