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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Trusted Customer

8 years ago

Date of purchase: 08/25/2016

Delivery driver was very helpful

Waltons Garden Buildings

Waltons

8 years ago

I am very happy that you were pleased with the service provided by our helpful delivery driver.

Product reviews

the floor is poor construction and the roof boards sag the rest is ok

Waltons Garden Buildings

Waltons

8 years ago

The floors are fit for purpose, however, we do have the option of a floor support kit for those of our customers who require the extra support. If you have any queries regarding the roof boards, please email images to service@waltons.co.uk and we will gladly look further into this for you. Thank you for your feedback!

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Trusted Customer

8 years ago

Date of purchase: 08/25/2016

very pleased

Waltons Garden Buildings

Waltons

8 years ago

It is great to know that you are very pleased with the service received from us.

Product reviews

0

Trusted Customer

8 years ago

Date of purchase: 08/25/2016

Would certainly use again.

Waltons Garden Buildings

Waltons

8 years ago

I am so pleased that you are happy with the service received and you would use our company again!

Product reviews

0

Trusted Customer

8 years ago

Date of purchase: 08/25/2016

Very efficient and painless to deal with. Highly recommended.

Waltons Garden Buildings

Waltons

8 years ago

It is fantastic to know that you were happy dealing with our company and pleased with your plastic shed. It is also great to know you would highly recommend us and I thank you for providing your review!

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Trusted Customer

8 years ago

Date of purchase: 08/25/2016

There was a hiccup with the delivery date because the website wasn't updating, so I didn't get the delivery date I requested when I ordered. However, I was telephoned promptly after I had placed my or

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Waltons Garden Buildings

Waltons

8 years ago

Please accept my apologies for the technical issue and I am glad we were able to resolve this for you.

Product reviews

0

Trusted Customer

8 years ago

Date of purchase: 08/25/2016

When I ordered the shed online, I chose the delivery date. On THAT date I only received an email from the delivery company, to book a delivery date. ANot her 5 days later I received the shed.

Waltons Garden Buildings

Waltons

8 years ago

Thank you very much for your feedback, please accept my sincerest apologies for the issue surrounding the delivery date. There was a technical issue that meant it allowed you to book this date when it shouldn't have, as our factory shuts down over the bank holiday and we would not have had time to despatch for the requested date. I am really sorry for any inconvenience this may have caused.

Product reviews

Decent enough shed, not difficult to erect. The finishings however are not decent. The doors are particularly. Absolutely zero security value. My problem is not so much with the doors but had I known

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Waltons Garden Buildings

Waltons

8 years ago

I am glad that overall you are happy with your shed. Thank you again for taking the time to offer your feedback and please be assured that we take your comments on board regarding the lock and doors as we are always looking for ways to improve both our service and products.

Waltons Garden Buildings

Waltons

8 years ago

I am glad that overall you are happy with your shed. Thank you again for taking the time to offer your feedback and please be assured that we take your comments on board regarding the lock and doors as we are always looking for ways to improve both our service and products. I am glad that overall you are happy with your shed. Thank you again for taking the time to offer your feedback and please be assured that we take your comments on board regarding the lock and doors as we are always looking for ways to improve both our service and products.

Waltons Garden Buildings

Waltons

8 years ago

I am glad that overall you are happy with your shed. Thank you again for taking the time to offer your feedback and please be assured that we take your comments on board regarding the lock and doors as we are always looking for ways to improve both our service and products. I am glad that overall you are happy with your shed. Thank you again for taking the time to offer your feedback and please be assured that we take your comments on board regarding the lock and doors as we are always looking for ways to improve both our se

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Trusted Customer

8 years ago

Date of purchase: 08/22/2016

Ordering was plain and easy

Waltons Garden Buildings

Waltons

8 years ago

Thank you very much for your feedback, I am glad that you found the ordering process to be plain and easy.

Product reviews

Found instructions easy until fitting! Certain parts need more detailed instruction as when followed exactly there were times when head scratching and assumptions take over leading to errors in door a

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Waltons Garden Buildings

Waltons

8 years ago

I would like to thank you for taking the time to speak to me today and apologies again for the fact you were not entirely happy with your purchase. I am glad that I was able to offer a gesture of goodwill for the issues you have resolved and should you have any further queries, please do not hesitate to contact me on 01636 880 514.

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Trusted Customer

8 years ago

Date of purchase: 08/16/2016

Perfect, these guys are the best. Delivery was great and product is perfect.

Waltons Garden Buildings

Waltons

8 years ago

I am delighted to know that you are very pleased with both the service and product received and I thank you for taking the time to provide your review.

Product reviews

0

Trusted Customer

8 years ago

Date of purchase: 08/24/2016

Quick service

Waltons Garden Buildings

Waltons

8 years ago

Thank you for taking the time to review and let us know that you are happy with the quick service provided.

Product reviews

0

Trusted Customer

8 years ago

Date of purchase: 07/27/2016

We are a school that has purchased many sheds from you throughout the past year. If I was completely honest about your service I would suggest that it was poor. Easy enough to order but delivery was s

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Waltons Garden Buildings

Waltons

8 years ago

Thank you very much for your feedback, please accept my apologies that you have not had the best experience with your order, I have tried to call you today and have left a message for you. I have fully investigated into your orders and I can see that one of your orders was originally delayed, unfortunately this was due to a technical issue on our booking system. We had sent a link to a school email address to book delivery online, and assuming that nobody was able to access this email as it was during the summer holidays, and the order wasn't flagged up in our delivery department as soon as it should have been. Again please accept my sincerest apologies for this and I hope I can speak to you next week.

Product reviews

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Waltons Reviews

10 x 8 Pressure Treated Pent Shedthe floor is poor construction and the roof boards sag the rest is okMore reviews of this product (16)View product website

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden Shedfor a cheap item quality and design was very good. very pleased rate very highly.More reviews of this product (125)View product website

Waltons 6 x 8 Green Skylight Plastic Shed - Free Floor!Excellent product and looks goodMore reviews of this product (67)View product website

8 x 6 Waltons Overlap Apex Wooden Shed DDGenerally happy with the shed. The roof support running across the ridge is a bit poor. I feel it should be a more substantial piece of wood, but it i...More reviews of this product (244)View product website

10 x 8 Waltons Overlap Apex Wooden ShedDecent enough shed, not difficult to erect. The finishings however are not decent. The doors are particularly. Absolutely zero security value. My pro...More reviews of this product (88)View product website

Neulock Sold Secure Pad-BoltThe lock is great but a waste of moneyMore reviews of this product (7)View product website

10 x 8 Waltons Groundsman Tongue and Groove Apex Garden ShedFound instructions easy until fitting! Certain parts need more detailed instruction as when followed exactly there were times when head scratching and...More reviews of this product (9)View product website

8 x 7 Waltons Bournemouth Wooden SummerhouseGreat summerhouse, nice and easy to assemble and looks great paintedMore reviews of this product (9)View product website

12 x 8 Waltons Overlap Apex Wooden ShedMore reviews of this product (57)View product website

6 x 6 Walton's Reverse Overlap Apex Wooden ShedMore reviews of this product (20)View product website

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