How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 6,698 reviews

Trusted Customer

8 years ago

Date of purchase: 08/14/2016

excellent sevice and delivery

Waltons Garden Buildings

Waltons

8 years ago

It is great to know that you are happy with the excellent service and delivery received. Thank you for your review!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/14/2016

Staff were helpful on the phone & delivery driver was flexible.

Waltons Garden Buildings

Waltons

8 years ago

Thank you for your feedback, I am thrilled that you found our staff to be helpful and you were pleased with our delivery driver.

Product reviews

This is the lowest quality product that I have ever bought! There a better quality toys that come from Christmas crackers! The shed is flimsy to say the least. Most of the panels gave knots which have

...

Read all

Waltons Garden Buildings

Waltons

8 years ago

I am really sorry to hear about the issues that you have had. I have tried to call you earlier today and left a voice message which I hope you will pick up later. I would like to discuss the mentioned issues and resolve anything that might still be outstanding.

Trusted Customer

8 years ago

Date of purchase: 08/14/2016

sent e-mail asking for invoice receipt didn't receive ? Product Delivered on time

Waltons Garden Buildings

Waltons

8 years ago

Please accept my apologies for not having received a copy of the invoice, I will get sales to re-send this for you. I am glad you are happy with the delivery service received and that you would use our company again in future!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/14/2016

After having 2 orders cancelled by other companies after they took money from my bank i came across waltons on google. Not only did they offer the N.Ireland delivery but they had the cheapest prices

Waltons Garden Buildings

Waltons

8 years ago

I am sorry to hear of your bad experiences prior to using our company and I am thrilled that we were able to offer you a good service at a competitive price. Thank you for your positive review!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/13/2016

Prompt delivery

Waltons Garden Buildings

Waltons

8 years ago

It is great to know you are happy with the prompt delivery service received!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/08/2016

The shed is a really good quality and delivered within a short space of time. The delivery time was very early, however and would have been better if later in the day.

Waltons Garden Buildings

Waltons

8 years ago

We are so pleased that you are happy with the quality of your shed and the quick delivery. Our delivery service is a 7am-7pm delivery slot and I am sorry if the early delivery caused any inconvenience. Thank you for your positive review.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/18/2016

Terrible service with very unhelpful staff

Waltons

7 years ago

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/12/2016

Very helpful with my phone inquiry, delivery at the required time, driver polite and accommodating.

Waltons Garden Buildings

Waltons

8 years ago

Apologies for the fact that you were not pleased with how your initial phone inquiry was handled but glad to know you were happy with the delivery service and our polite and accommodating delivery driver. Thank you for your positive review.

Trusted Customer

8 years ago

Date of purchase: 08/13/2016

Service is tested when things go wrong. My order was delivered without the paint, and Waltons were excellent in resolving the error. I'd definitely go back in the future.

Waltons Garden Buildings

Waltons

8 years ago

I am sorry that we missed the treatment from your initial delivery but glad you were pleased with the customer service received when resolving this issue for you. Great to know you would use our company again in future and we thank you for your positive feedback!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/13/2016

Ordered online was all quick and fine.

Waltons Garden Buildings

Waltons

8 years ago

I am glad that you found the ordering process to be quick and all went well with this. Thank you for your positive review.

Product reviews

I expected the shed to be a little more robust for the price I paid. My husband and I are not that handy around the house so we found the instructions quite hard to follow - the illustrations did not

...

Read all

Waltons Garden Buildings

Waltons

8 years ago

Please accept my apologies for the fact that the instructions were not as easy to follow as hoped for. Should you have any queries or have not managed to resolve the issue with the broken part, please contact us on 01636 880514 and we will gladly assist in getting resolved for you.

Not received a review invite?

About Waltons

Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.

Read all

01636 821135

Old Great North Road, Sutton-on-Trent, Nottingham, Nottinghamshire, NG23 6QN, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

5ft x 2ft 7 Waltons Pale Eucalyptus Easy Build Pent Metal Shedvery good value for the moneyMore reviews of this product (2)View product website

8 x 8 Overlap Apex Wooden Garden ShedThis is the lowest quality product that I have ever bought! There a better quality toys that come from Christmas crackers! The shed is flimsy to say t...More reviews of this product (20)View product website

10 x 8 Waltons Overlap Apex Wooden ShedAfter searching the internet with much competition of choice the product supplied was of good quality the size I wanted and for a competitive price. T...More reviews of this product (88)View product website

6 x 8 Walton's Reverse Overlap Apex Wooden ShedGreat prices and the shed is of a good quality!More reviews of this product (99)View product website

5 x 7 Walton's Select Tongue and Groove Apex Double Door Garden ShedGood qualityMore reviews of this product (7)View product website

10 x 6 Waltons Tradesman Tongue and Groove Double Door Apex Wooden ShedMore reviews of this product (14)View product website

Waltons Honeypot Honeysuckle Wooden PlayhouseMore reviews of this product (29)View product website

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedVery happy with the shed... the fixings, while OK, could have pehaps been better quality... not a big issue though.More reviews of this product (125)View product website

6 x 8 Waltons Tongue and Groove Reverse Apex Garden ShedI expected the shed to be a little more robust for the price I paid. My husband and I are not that handy around the house so we found the instruction...More reviews of this product (18)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?