How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 6,698 reviews

Trusted Customer

8 years ago

Date of purchase: 08/12/2016

Service was as described but not above and beyond, driver was friendly and helpful but sheds were far too large for only one driver and a lot of plastic tape fell off the delivery van and was left in

...

Read all

Waltons Garden Buildings

Waltons

8 years ago

Thank you very much for the feedback, I’m really am glad that the driver was friendly and helpful, and please accept my apologies that the plastic banding was left after delivery. I will escalate this to our delivery Manager and they will take measures to try and ensure this is not repeated in future.

Product reviews

Shed was not great quality, found a lot off the panels to be bowed and skewed made it difficult to attach the roof boards properly and make them back to square, roof felt is very cheap and has "bubble

...

Read all

Waltons Garden Buildings

Waltons

8 years ago

Please accept my apologies for the issues with parts. I have tried to call you and left you a voice message earlier which I hope you will pick up later. We are more than happy to send replacements for any bowed parts if these are required, thank you again for your review!

Trusted Customer

8 years ago

Date of purchase: 08/08/2016

Good range of sheds for all budgets, shed ordered and delivered the same week.

Waltons Garden Buildings

Waltons

8 years ago

I am glad that you were happy with the range of products we offer and that you were happy with the ordering and delivery processes. Thank you for your positive review!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/12/2016

Would have preferred shed to be left out of sight round back but understand thatpavement delivery only is included.

Waltons Garden Buildings

Waltons

8 years ago

Apologies if the kerbside delivery service caused any inconvenience and I hope you were pleased with the service overall.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/12/2016

Great company to deal with. Ordered through website which was very easy to navigate and compare different sheds to find the perfect shed for my needs.

Waltons Garden Buildings

Waltons

8 years ago

I am glad that you think we are a great company to deal with and that our website was easy to use and informative. Thank you for taking the time to provide your feedback!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/12/2016

The delivery of the playhouse was at the agreed time and stacked where we wanted it by a very cooperative and organised driver. Three days later two lovely carpenters came and assembled it in about 3

...

Read all

Waltons Garden Buildings

Waltons

8 years ago

I am delighted to know that you are happy with the cooperative and organised delivery service and the installation service also. Thank you for your positive review!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/12/2016

Very easy to order and delivery process and speed/choice of delivery were excellent.

Waltons Garden Buildings

Waltons

8 years ago

So great to know you are happy with the ordering and delivery processes and that you think the delivery was excellent. Thank you for your review!

Product reviews

Good value summer house. It was worth paying for the floor strengthening and heavy duty felt. We treated before assembly with pastel colours and are really pleased with the end results

Waltons Garden Buildings

Waltons

8 years ago

It is fantastic that you are happy with the summerhouse and I am sure you will have many happy years of use from it. Also good to know that you were pleased with the added extras of floor support kit and upgraded felt.

Trusted Customer

8 years ago

Date of purchase: 08/08/2016

Phone but not returned my calls

Waltons Garden Buildings

Waltons

8 years ago

I am extremely sorry that you did not receive a call back initially and measures will be taken to ensure this is not repeated in future. Thank you for taking the time to speak to me and I am glad we were able to discuss further, should you require our assistance in future please do not hesitate to contact us again.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/08/2016

We purchased a shed and arranged for the old shed to be collected by Walton's. When they delivered the shed the driver was supposed to collect the old one. When he saw the old shed he said he only had

...

Read all

Waltons Garden Buildings

Waltons

8 years ago

Apologies for the issue surrounding the collection of your old shed. It appears there may have been some confusion, as per stated on our website, the driver was expecting the shed to be in panels, rather than lots of small parts. I am glad we have now managed to make arrangements to get this service carried out and I apologise for any inconvenience the delay may have caused.

Trusted Customer

8 years ago

Dealt with complaint sufficiently and issue rectified satisfactorily.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/11/2016

Goods arrived on time with phone call prior to delivery. Helpful driver, who put all parts of the order at the side of the house as requested.

Waltons Garden Buildings

Waltons

8 years ago

I am glad to know that you are happy with all aspects of the delivery service received and that our driver was able to accommodate your needs by leaving where requested.

Product reviews

Product was as described and easy to assemble...only gripe was that it would be helpful if different size screws and fittings were in separate bags rather than having to sort through a mixed lot

Waltons Garden Buildings

Waltons

8 years ago

Apologies if assemble was not as easy as hoped for and we thank you for your comments. We are always looking for ways to improve our service and thank you for providing valuable feedback!

Trusted Customer

8 years ago

Date of purchase: 08/11/2016

Delivered on time driver was great.

Waltons Garden Buildings

Waltons

8 years ago

It is wonderful to know that you are happy with our driver and the delivery service received!

Product reviews

Not received a review invite?

About Waltons

Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.

Read all

01636 821135

Old Great North Road, Sutton-on-Trent, Nottingham, Nottinghamshire, NG23 6QN, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedShed was not great quality, found a lot off the panels to be bowed and skewed made it difficult to attach the roof boards properly and make them back ...More reviews of this product (125)View product website

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedGood shed for the price, easy to assemble with clear instructions. Might need some extra support on the roof and will need treatment but very happy o...More reviews of this product (59)View product website

8 x 6 Waltons Overlap Apex Wooden Shed DDNot sure if window will stand up to bad weather. Seems a bit flimsy. Otherwise very satisfied.More reviews of this product (244)View product website

8 x 6 Waltons Ultra Value Overlap Apex Wooden Garden ShedFantastic budget shed. We'll made and went together easily and quickly. Perfect for my storage needs.More reviews of this product (125)View product website

7 x 5 Waltons Honeypot Snowdrop Cottage Wooden Playhouse with LoftMore reviews of this product (35)View product website

7 x 5 Waltons Bournemouth Wooden Summer HouseGood value summer house. It was worth paying for the floor strengthening and heavy duty felt. We treated before assembly with pastel colours and are r...More reviews of this product (52)View product website

6 x 4 Waltons Windowless Tongue and Groove Apex Wooden Shed£313 poor worksuMore reviews of this product (4)View product website

7 x 5 Waltons Tongue and Groove Apex Wooden ShedMore reviews of this product (30)View product website

10 x 8 Waltons Tradesman Tongue and Groove Double Door Apex Wooden ShedProduct was as described and easy to assemble...only gripe was that it would be helpful if different size screws and fittings were in separate bags ra...More reviews of this product (15)View product website

6 x 4 Waltons Tongue and Groove Apex Wooden ShedO.k. But a little flimsy.More reviews of this product (24)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?