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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 6,698 reviews

Trusted Customer

8 years ago

Date of purchase: 08/02/2016

Arrived on time good customer servce

Waltons Garden Buildings

Waltons

8 years ago

It is great to know that you are happy with the delivery process and you had a good customer service experience with our team. Thank you for taking the time to let us know!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/03/2016

I ordered a shed from Waltons and also booked the installation service. The shed turned up fine but with no installation service? the installation had been booked on the same day as installation and w

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Waltons Garden Buildings

Waltons

8 years ago

Thank you for your feedback, please accept my apologies for the issues that you have experienced with the installation service on your order. It appears there was a technical error that allowed you to pre-book your delivery and installation dates for the same day, unfortunately this is not possible as every installation order is confirmed through our installation planning team. Delivery will be booked for one day and install for the closest possible day. Both are not carried out on the same day as we like customers to take delivery and check they are happy with the item received before install is carried out. Please accept my sincere apologies for any inconvenience this has caused and I hope you are pleased with your new building.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/06/2016

good service, polite and co operative technicians

Waltons Garden Buildings

Waltons

8 years ago

We are happy to know that you are pleased with the service we have provided and you found this to be a polite and cooperative team. Thank you for your feedback.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/07/2016

Waltons themselves were OK. Excellent website which offers 2 - 5 days delivery. I'd booked my gardener a month in advance so went to order the shed 14 days prior to him coming to find that in fact the

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Waltons Garden Buildings

Waltons

8 years ago

I am glad that you are happy with Waltons overall and the ordering process however I would like to offer my sincerest apologies for the issues that you have had. I have called you and left a voice message which I hope you will pick up later and if you could call me back to discuss further, that would be much appreciated.

Product reviews

only recently installed due to delay in delivery and the rearranging gardener to install so early days, but appears to be strong shed. Double doors are a great addition as is the proper rim lock, rath

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Waltons Garden Buildings

Waltons

8 years ago

I am happy to know that overall, you are pleased with your shed and it's design features and quality. I am pleased that you were able to seal the windows to make these better suited to your requirements. We appreciate your feedback.

Trusted Customer

8 years ago

Date of purchase: 08/05/2016

Great service - though the website said you would contact me to arrange delivery, but the shed just arrived.

Waltons Garden Buildings

Waltons

8 years ago

I am glad that you are pleased with this service overall. Delivery on these items is next working day if the order is placed before 1pm and despatched via courier. This information is available under the delivery description online for this item and I apologise if this was missed.

Product reviews

Took two of us 5 hours to put it up completely. I found the floor to be quite flimsy and with continued use on a concrete base I can see it cracking fairly soon.

Waltons Garden Buildings

Waltons

8 years ago

I am pleased that assembly went well and must advise that we sell hundreds of these items and the floors are fit for purpose. However, if you have any concerns at any point, please contact us on 01636 880514. We appreciate your feedback.

Trusted Customer

8 years ago

Date of purchase: 08/08/2016

Ordering and communication about my order was good, problems with the item were dealt with quickly but it still meant that having had problems with some of the parts and waiting for new parts meant we

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Waltons Garden Buildings

Waltons

8 years ago

Thank you for your feedback, I am really glad that our ordering process and communication were good and I’m really sorry that we didn’t get things right the first time around regarding parts and apologise for any inconvenience caused.

Product reviews

The delivery was fine the packaging was in good order but 2 main struts inside were damaged so obviously packed damaged, 2 more were requested that also arrived in intact packaging but were both damag

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Waltons Garden Buildings

Waltons

8 years ago

Again please accept my apologies for the issues that arose with damaged parts and any delay in getting this resolved for you. I am glad that your new building is fulfilling its purpose and should you require any further assistance, please don’t hesitate to contact us on 0800 0142 333.

Trusted Customer

8 years ago

Date of purchase: 08/05/2016

Good web site delivery as requested

Waltons Garden Buildings

Waltons

8 years ago

I am pleased that you were happy with the ordering and delivery processes and I thank you for your feedback!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/02/2016

Competitive price, easy ordering system, prompt delivery & fantastic efficient installation service!

Waltons Garden Buildings

Waltons

8 years ago

It is wonderful to know that you are pleased with all aspects of the service, from price to installation and we thank you so much for taking to time to inform us!

Product reviews

Excellent quality for the price. Having painted it looks far more expensive than it cost and we have lots of positive comments from others. Our daughter loves the summer house which has become her pla

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Waltons Garden Buildings

Waltons

8 years ago

So great to know you feel your summerhouse is excellent quality for the price paid and that this has resulted in high customer satisfaction. Thank you again for your feedback.

Trusted Customer

8 years ago

Date of purchase: 08/04/2016

Good service

Waltons Garden Buildings

Waltons

8 years ago

We are thrilled that you are happy with the service we have provided!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 08/04/2016

Overall good service

Waltons Garden Buildings

Waltons

8 years ago

It is wonderful to know that you thought the service received was good overall and we thank you for taking the time to inform us!

Product reviews

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About Waltons

Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.

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01636 821135

Old Great North Road, Sutton-on-Trent, Nottingham, Nottinghamshire, NG23 6QN, United Kingdom

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Waltons Reviews

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedVery pleased with shed good value for the price we paid Would definitely buy againMore reviews of this product (59)View product website

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedMore reviews of this product (59)View product website

8 x 8 Waltons Premier Corner Summerhouseyou get what you pay for. AdequateMore reviews of this product (53)View product website

8 x 6 Waltons Tradesman Tongue and Groove Double Door Apex Wooden Shedonly recently installed due to delay in delivery and the rearranging gardener to install so early days, but appears to be strong shed. Double doors ar...More reviews of this product (57)View product website

Waltons 6 x 10 Green Skylight Plastic Shed - Free Floor!Took two of us 5 hours to put it up completely. I found the floor to be quite flimsy and with continued use on a concrete base I can see it cracking ...More reviews of this product (26)View product website

Waltons 6 x 8 Green Skylight Plastic Shed - Free Floor!The delivery was fine the packaging was in good order but 2 main struts inside were damaged so obviously packed damaged, 2 more were requested that al...More reviews of this product (67)View product website

4 x 4 Waltons Honeypot Snug Wooden PlayhouseQuality product very easy to put up - looks great and granddaughter loves it.More reviews of this product (59)View product website

10 x 8 Waltons Contemporary Summerhouse with Side ShedExcellent quality for the price. Having painted it looks far more expensive than it cost and we have lots of positive comments from others. Our daught...More reviews of this product (27)View product website

10 x 6 Walton's Reverse Overlap Apex ShedGood shed for the money paidMore reviews of this product (20)View product website

8 x 6 Waltons Honeypot Bramble Wooden PlayhouseOverall good serviceMore reviews of this product (31)View product website

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