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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 6,697 reviews

Trusted Customer

8 years ago

Date of purchase: 07/30/2016

delivery very good roof and floor made of porous chip board i have had to seal both side before erecting the shed

Waltons Garden Buildings

Waltons

8 years ago

Thank you very much for your review, I am really happy that you were pleased with the delivery service provided. Thank you again for taking the time to speak to me earlier and I will await receipt of images as discussed and I will then be back in contact to discuss our options.

Product reviews

floor not sturdy made of chip board and wooden base lats not fixed on with screws so Ive had to screw them onto the chip board base, trims split and shed not all sprayed with preservative,

Waltons Garden Buildings

Waltons

8 years ago

The floor is made from oriented strand board, which is layers of chips that are compressed and bonded together with wax and resin. It does not need to be sealed before the building is erected, thank you again for your review.

Trusted Customer

8 years ago

Date of purchase: 07/31/2016

The service was great would recommend to other people

Waltons Garden Buildings

Waltons

8 years ago

I am so pleased that you think the service you received from us was great and would happily recommend us to others! Thank you for your feedback.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/25/2016

Delivery and fitting dates kept to.

Waltons Garden Buildings

Waltons

8 years ago

Good afternoon, thank you very much for leaving us a great review, I am pleased to hear that you were happy with both our delivery and installation service and all booking dates were adhered to.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/31/2016

Good

Waltons Garden Buildings

Waltons

8 years ago

Thank you for your feedback and I am pleased to know that the service you received from us was good!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/31/2016

Yes ok although the product I wanted was no longer available so ordered another which was available.

Waltons Garden Buildings

Waltons

8 years ago

Good afternoon, please accept my apologies for the issues you have had with the original item being unavailable and I am glad that we were able to offer an alternative product

Product reviews

The product is shoddily built and the measurements seems to be slightly out. The plastic window cills are just too longer so they bow when fitted - maybe this is deliberate. The instructions are not a

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Waltons Garden Buildings

Waltons

8 years ago

Thank you again for taking the time to discuss the issues further with me earlier, please accept my apologies that your new building did not meet your expectations. We will certainly take your comments on board regarding the instructions and I am glad that you were satisfied with the product once erected, thank you again for your feedback.

Trusted Customer

8 years ago

Date of purchase: 07/31/2016

10/10 we purchased a summerhouse from another company first and it was awful service awful product terrible customer service. It was a joy to have our faith restored by a British company.

Waltons Garden Buildings

Waltons

8 years ago

We are delighted that we were able to provide a high level of customer service that you feel is 10 out of 10. We very much appreciate you taking the time to provide your feedback!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/31/2016

Delivery driver excellent, courteous and helpful

Waltons Garden Buildings

Waltons

8 years ago

I am extremely pleased that you found the delivery service to be excellent and the driver courteous and helpful! Thank you for your feedback!

Product reviews

A little flimsy - floor too thin, had to purchase more sterling board for addional support. Hardware - poor quality, screws poor (soft metal). Good instructions.

Waltons Garden Buildings

Waltons

8 years ago

I am happy that you found the instructions to be useful. I see that you had the floor support pack which should provide the extra support need. Should you have any future queries, please do not hesitate to contact our customer service team!

Trusted Customer

8 years ago

Date of purchase: 07/30/2016

Good communication. Installation team we were friendly and did a great job. Lead time slightly longer than advertised when we placed the order.

Waltons Garden Buildings

Waltons

8 years ago

I am glad you you are happy with the levels of communication from us and that you were pleased with the installation service provided. Thank you for your feedback!

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/30/2016

Good device , arrived on time with no damages.

Waltons Garden Buildings

Waltons

8 years ago

I am glad that you are happy with the bike store and the delivery also.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/22/2016

Really pleased that we could choose the exact date of delivery. We got a call 10 minutes before arrival and the delivery man was very helpful and courteous, and went beyond what he needed to do.

Waltons Garden Buildings

Waltons

8 years ago

Thank you for your feedback, I am really pleased that you were happy with our delivery service and that our driver was able to go above and beyond to meet your requirements. I have passed your great comments about him over to his manager.

Product reviews

Sadly although this shed went up we did feel that some of the panels were quite warped which made it difficult to put together. The overall look of the shed is nice but this was disappointing.

Waltons Garden Buildings

Waltons

8 years ago

I tried to call you earlier but received no answer or voicemail option. If you could please contact me on 01636 880514 when it is convenient as I would like to speak to you regarding the warped panels and how best to resolve your issues.

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About Waltons

Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.

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01636 821135

Old Great North Road, Sutton-on-Trent, Nottingham, Nottinghamshire, NG23 6QN, United Kingdom

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Waltons Reviews

8 x 6 Waltons Overlap Apex Wooden Shed DDfloor not sturdy made of chip board and wooden base lats not fixed on with screws so Ive had to screw them onto the chip board base, trims split and s...More reviews of this product (244)View product website

10 x 8 Pressure Treated Pent ShedGreat value for moneyMore reviews of this product (16)View product website

9 x 9 Waltons Premier Corner SummerhouseShould be an average score! Product ok, but expensive for what it is. Wood thickness could be better, and the thin poly windows-are really disappointi...More reviews of this product (39)View product website

Waltons 6 x 8 Green Skylight Plastic Shed - Free Floor!The box spanner for doing up the nuts in steel channel needs to be sorted out this minor detail spoilt what other wise is an excellent prodoct...More reviews of this product (67)View product website

10 x 8 Waltons Overlap Apex Wooden ShedThe product is shoddily built and the measurements seems to be slightly out. The plastic window cills are just too longer so they bow when fitted - ma...More reviews of this product (88)View product website

Waltons 8 x 8 Helios SummerhouseWell made my husband was so impressed with the fact it only used 12 screws as it is so well made. One part was warped and the company sent all 4 by re...More reviews of this product (29)View product website

7 x 5 Waltons Bournemouth Wooden Summer HouseA little flimsy - floor too thin, had to purchase more sterling board for addional support. Hardware - poor quality, screws poor (soft metal). Good ...More reviews of this product (52)View product website

8 x 6 Waltons Honeypot Bramble Wooden PlayhouseSo far, seems excellent. Our girls love it. Time will tell if the upstairs floor is strong enough.More reviews of this product (31)View product website

7 x 3 Waltons Tongue And Groove Apex Wooden Bike ShedExcellent shed , which is very easy to put together. I did add a few extra screws here and there , just to be safe. Would recommend this product....More reviews of this product (27)View product website

8 x 6 Waltons Tradesman Tongue and Groove Double Door Apex Wooden ShedSadly although this shed went up we did feel that some of the panels were quite warped which made it difficult to put together. The overall look of th...More reviews of this product (57)View product website

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