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Waltons Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bvg-waltons-garden-buildings | Feefo

Displaying all 6,696 reviews

Trusted Customer

8 years ago

Date of purchase: 07/17/2016

Very good service, quick and on time

Waltons Garden Buildings

Waltons

8 years ago

:I am very pleased that you were happy with the service that you received and thank you for your feedback.

Waltons Garden Buildings

Waltons

8 years ago

I am very pleased that you were happy with the service that you received and thank you for your feedback.

Trusted Customer

8 years ago

Date of purchase: 07/17/2016

When placing the order there was a promise that I would be emailed to confirm delivery arrangements. There was silence until the delivery carried phoned to say he was on his way but we were out and ha

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Waltons Garden Buildings

Waltons

8 years ago

We are really sorry your delivery experience didn't live up to our usual high standards. I hope we get a chance to prove we normally do get it right.

Product reviews

The packaging was flimsy and the product had many damaged panels that affected the doors, side panels and roof. Although the panels were well labelled the instructions are not detailed enough and it w

...

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Waltons Garden Buildings

Waltons

8 years ago

We have sold hundreds of this product but clearly the specification has not met your expectations. Would you like a member of the sales team to call you and recommend a model which will match your requirements?

Trusted Customer

8 years ago

Date of purchase: 07/17/2016

Fantastic delivery, ordered on monday at 5.20pm and it was with me in Northern Ireland on Wednesday also being able to have the product left in a secure area without having to take time off work to be

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Waltons Garden Buildings

Waltons

8 years ago

Thank you for letting us know that you were so pleased with the delivery service and we are glad that we were able to do this for you.

Product reviews

Brilliant product, the only thing was the floor inside the playhouse was 3cm to long so had to cut it. Our children love it, especially the slide!

Waltons Garden Buildings

Waltons

8 years ago

Please accept my apology for this rare incident with the floor but pleased to know you swiftly resolved and your children are happy as a result of the playhouse. Also thrilled to know that you are happy with your purchase and we thank you for your feedback.

Trusted Customer

8 years ago

Date of purchase: 07/17/2016

The item was delivered on the date stated

Waltons Garden Buildings

Waltons

8 years ago

I am glad the delivery was completed on the agreed date.

Product reviews

The gate panels were not as sturdy as expected. However, the nails used to attach the panels are better than the staples used to attach the panel to the matching fence panels.

Waltons Garden Buildings

Waltons

8 years ago

I am sorry to hear that your gate was not as sturdy as expected and I thank you for taking the time to discuss your purchase with me and shed some light on the concerns you have had. I am glad to know that you feel the gate is actually fit for purpose and have adapted it to meet your needs a little more due to your requirements.

Trusted Customer

8 years ago

Date of purchase: 07/16/2016

good price and delivered on time, no problems what so ever.

Waltons Garden Buildings

Waltons

8 years ago

Thank you for letting us know that you were happy overall with your purchase and delivery. And we appreciate you taking the time to do so.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/14/2016

Good phone service and delivery.

Waltons Garden Buildings

Waltons

8 years ago

I am happy that you are pleased with the service that you received.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/16/2016

Easy to use website,prompt and efficient service. Good prices

Waltons Garden Buildings

Waltons

8 years ago

I am pleased to know that you were happy with the efficient service you received.

Product reviews

Trusted Customer

8 years ago

Date of purchase: 07/15/2016

Customer service was good

Waltons Garden Buildings

Waltons

8 years ago

Very pleased to know that you were happy with the customer service received.

Product reviews

Shed is ok for the price but over lap a bit thin bought £100 of fence panels to attach and make like a ship lap shed. Windows are a lot thinner than expected there just like thin laminate sheet and di

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Waltons Garden Buildings

Waltons

8 years ago

It is good to know that you thought the shed was okay for the price. The windows are of industry standard and are fit for purpose but it appears that maybe one of our tongue and groove buildings may have been better suited to your needs, had you not erected the item. Thank you for your feedback and we will take your comments on board.

Trusted Customer

8 years ago

Date of purchase: 07/14/2016

Dealing with the company itself was easy enough but their description of the shed was shocking. I originally opted for the lapped panel shed but decided to purchase the seemingly "stronger" tongue and

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Waltons Garden Buildings

Waltons

8 years ago

Thank you for your feedback, great to hear you found ordering with us so easy, although I am surprised to hear that the shed did not meet your expectations as we have sold thousands of these with very few complaints.

Product reviews

Extra value - read cheap and nasty, it is constructed of poor weak materials and one that looks better than it actually is. I would not recommend anyone to purchase this shed not would I recommend Wal

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Waltons Garden Buildings

Waltons

8 years ago

Sorry to hear that you are unhappy with your purchase. This shed is a higher quality and stronger construction than the standard overlap shed so I am surprised at your comments. I will arrange for one of our customer service agents to contact you directly to discuss this further

Trusted Customer

8 years ago

Date of purchase: 07/13/2016

Delivery excellent, driver, Paul v helpful, thorough but fast. Shed components v. mixed in quality- some v. smartly made, others poor, like the windows, which are pretty dire- rattly, etc. Some of the

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Waltons Garden Buildings

Waltons

8 years ago

Thank you for providing your feedback and I am pleased to know that you were happy with the service received.

Product reviews

See above, too. It feels good inside. Roofing felt is decent. Wall and roof panels feel sturdy. Floor v flimsy, even with strengthening. Portabase strong, but not a fit for shed, as mentioned above. P

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Waltons Garden Buildings

Waltons

8 years ago

We will take all of your comments on board and I am glad that you are pleased overall. Should you have any concerns please contact us at service@waltons.co.uk. Kind regards

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About Waltons

Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.

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01636 821135

Old Great North Road, Sutton-on-Trent, Nottingham, Nottinghamshire, NG23 6QN, United Kingdom

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Waltons Reviews

6 x 4 Waltons Apex Metal ShedThe packaging was flimsy and the product had many damaged panels that affected the doors, side panels and roof. Although the panels were well labelled...More reviews of this product (2)View product website

14 x 7 Honeysuckle Playhouse with Tower & SlideBrilliant product, the only thing was the floor inside the playhouse was 3cm to long so had to cut it. Our children love it, especially the slide!...More reviews of this product (15)View product website

4ft x 3ft Waltons Round Top Picket Garden GateThe gate panels were not as sturdy as expected. However, the nails used to attach the panels are better than the staples used to attach the panel to t...More reviews of this product (3)View product website

8 x 6 Waltons Overlap Apex Wooden Shed DDgood shed for the priceMore reviews of this product (244)View product website

10 x 6 Waltons Overlap Pent Wooden ShedReasonable considering price, but some wood badly warped and poorly cut.More reviews of this product (42)View product website

8ft Brown PT Fence Post (75mm)Excellent product,good quality,just as required.More reviews of this product (13)View product website

10 x 6 Waltons Overlap Apex Wooden ShedShed is ok for the price but over lap a bit thin bought £100 of fence panels to attach and make like a ship lap shed. Windows are a lot thinner than e...More reviews of this product (36)View product website

8 x 6 Waltons Ultra Value Tongue and Groove Apex Garden ShedExtra value - read cheap and nasty, it is constructed of poor weak materials and one that looks better than it actually is. I would not recommend anyo...More reviews of this product (59)View product website

6 x 8 Waltons Tongue and Groove Apex Garden Shed With Front WindowsSee above, too. It feels good inside. Roofing felt is decent. Wall and roof panels feel sturdy. Floor v flimsy, even with strengthening. Portabase str...More reviews of this product (28)View product website

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