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Caring.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/caring-com | Feefo

6,327 out of 87,289 reviews

Time:

Past year

Trusted Customer

12 months ago

Date of purchase: 09/20/2023

Valerie did not listen carefully to my requirements. She found me a facility in a different state and another one 2 hours from the location I provided to her.

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback. We have shared your comments with a manager.

See full customer review

Trusted Customer

12 months ago

Date of purchase: 09/20/2023

I was given a list of places to see. I told salesman some were not acceptable. Next thing I know they are calling me

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback. We have shared your comments with a manager.

See full customer review

Trusted Customer

12 months ago

Date of purchase: 09/18/2023

The representative called almost immediately after I filled out the form online. She was able to give me a list of places for senior care and set up tours for me.

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.

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Thomas Powell

12 months ago

Date of purchase: 09/20/2023

What Thomas Powell said about Caring.com:

Chris is very gentle to talk with and knowledgeable.

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.

See full customer review

Charity Farrar (Sil)

12 months ago

Date of purchase: 09/20/2023

What Charity Farrar (Sil) said about Caring.com:

I called looking for information for a family member. Rey was wonderful! He listened to our needs and was able to match us up with locations that could meet our needs. We have several tours already s

...

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Admin - MSD

Caring.com

12 months ago

Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.

See full customer review

Patricia Strawderman

Richmond, VA

12 months ago

Date of purchase: 09/20/2023

What Patricia Strawderman said about Caring.com:

Very helpful! The service provided me with a list of appropriate referrals for unfriend ent lining for my brother (though he ultimately decided not to go that route). Pam Toffee is amazingly kind, eff

...

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Admin - MSD

Caring.com

12 months ago

Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.

See full customer review

Nancy Murray

12 months ago

Date of purchase: 09/20/2023

What Nancy Murray said about Caring.com:

Very helpful and informative

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.

See full customer review

Trusted Customer

12 months ago

Date of purchase: 09/20/2023

I thought their servive was eventually wonderfully, but we couldn't stay connected

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback. Rest assured that our Family Advisors are highly trained to give you the best resources based on your request. We cannot discuss the details of your interaction here but, if you'd like to speak with another Family Advisor, you can reach the team via 800-325-8591.

See full customer review

Trusted Customer

12 months ago

Date of purchase: 09/20/2023

Your contacting me was great but too many repeats/followups!

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback. We have shared your comments with a manager.

See full customer review

Susan Mandelin

12 months ago

Date of purchase: 09/16/2023

What Susan Mandelin said about Caring.com:

The representative needs to listen and respect the person they are talking with

Admin - MSD

Caring.com

12 months ago

Thank you for your feedback. We have shared your comments with a manager.

See full customer review

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About Caring.com

Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:

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6503127105

127 Scaleybark Rd, Charlotte, North Carolina, 28209, United States