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Caring.com Reviews

Rated
Excellent
Service
4.4
/5

5

4

3

2

1

4,605

885

273

208

371

6,342

ratings over the past year

6,328 out of 87,280 reviews
Time:
Past year
Trusted Customer
12 months ago
Date of purchase: 09/17/2023
Customer representative was very helpful and took the time to hear our needs. Followed up quickly with email after our loengthy phone conversation.
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Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
JM
James M
12 months ago
Date of purchase: 09/17/2023
What James M said about Caring.com:
Very helpful lots of good information
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Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/17/2023
Everyone was polite-ish. The funneled my information to dozens of care facilities when I asked only about one. I got two dozen calls in less that 48 hours after spending the entire weekend at the hosp
...
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Admin - MSD
Caring.com
11 months ago
Thank you for your feedback. We have shared your comments with a manager.
Trusted Customer
12 months ago
Date of purchase: 09/17/2023
Very helpful and pleasant
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Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
BB
Barbara Bergstrom
12 months ago
Date of purchase: 09/19/2023
What Barbara Bergstrom said about Caring.com:
I was happy with the call, very friendly, informative, and helpful! I appreciated the treatment I received and enjoyed speaking with the gal.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/18/2023
The number of follow up emails and reminder emails was outrageous
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Admin - RO
Caring.com
12 months ago
Thank you for your feedback. Rest assured that our Family Advisors are highly trained to give you the best resources based on your request. We cannot discuss the details of your interaction here but, if you'd like to speak with another Family Advisor, you can reach the team via 800-325-8591.
JH
Judy Hansen
12 months ago
Date of purchase: 09/19/2023
What Judy Hansen said about Caring.com:
Amazing customer service!! Made this difficult process a little easier. A wealth of knowledge and information. I highly recommend.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/19/2023
See answer to another question below. Same reply
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/18/2023
Great! Appreciate.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
RI
Richard Jones Ii
12 months ago
Date of purchase: 09/19/2023
What Richard Jones Ii said about Caring.com:
did not give many locations close to home
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Admin - RO
Caring.com
12 months ago
Thank you for your feedback. Rest assured that our Family Advisors are highly trained to give you the best resources based on your request. We cannot discuss the details of your interaction here but, if you'd like to speak with another Family Advisor, you can reach the team via 800-325-8591.
About Caring.com
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:
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127 Scaleybark Rd, Charlotte, North Carolina, 28209, United States
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About Caring.com
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week: