Telephone staff was very helpful, professional and answered all my questions. However, I was disappointed that she did not directly follow up with information on each of her recommendations. Rather
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Admin - MSD
Caring.com
11 months ago
Thank you for your feedback. Rest assured that our Family Advisors are highly trained to give you the best resources based on your request. We cannot discuss the details of your interaction here but, if you'd like to speak with another Family Advisor, you can reach the team via 800-325-8591.
Ray was very helpful and friendly and understanding.
Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
I would definitely recommend them. Very kind, caring and thorough on our phone interview.
Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Your representative was helpful and was able to answer all my questions. Nice person to deal with
Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
I had a very knowledgeable and concerned rep. At this moment my famiiy has decided to put off placing my parent but if aything changes I will reach out to them again,
Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Rebecca was very knowledgeable and super nice to talk to! She gave us many options and set up appointments for us to visit! I was very pleased with the experience
Admin - MSD
Caring.com
11 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week: