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Caring.com Reviews

Rated
Excellent
Service
4.4
/5

5

4

3

2

1

4,598

884

272

208

370

6,332

ratings over the past year

Displaying all 87,289 reviews
BB
Barbara Bergstrom
12 months ago
Date of purchase: 09/19/2023
What Barbara Bergstrom said about Caring.com:
I was happy with the call, very friendly, informative, and helpful! I appreciated the treatment I received and enjoyed speaking with the gal.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/18/2023
The number of follow up emails and reminder emails was outrageous
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Admin - RO
Caring.com
12 months ago
Thank you for your feedback. Rest assured that our Family Advisors are highly trained to give you the best resources based on your request. We cannot discuss the details of your interaction here but, if you'd like to speak with another Family Advisor, you can reach the team via 800-325-8591.
JH
Judy Hansen
12 months ago
Date of purchase: 09/19/2023
What Judy Hansen said about Caring.com:
Amazing customer service!! Made this difficult process a little easier. A wealth of knowledge and information. I highly recommend.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/19/2023
See answer to another question below. Same reply
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/18/2023
Great! Appreciate.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
RI
Richard Jones Ii
12 months ago
Date of purchase: 09/19/2023
What Richard Jones Ii said about Caring.com:
did not give many locations close to home
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Admin - RO
Caring.com
12 months ago
Thank you for your feedback. Rest assured that our Family Advisors are highly trained to give you the best resources based on your request. We cannot discuss the details of your interaction here but, if you'd like to speak with another Family Advisor, you can reach the team via 800-325-8591.
Trusted Customer
12 months ago
Date of purchase: 09/19/2023
I found Chrissy to be exceptionally helpful and informative! Her knowledge of dementia care and her awareness of care facilities support services is commendable.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/19/2023
The response to our lead was quick and very efficient and thorough and very personable… So much appreciated is the help when you don’t know where to turn! Teasie Witte
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
Trusted Customer
12 months ago
Date of purchase: 09/19/2023
The lady Colleen told me that my mom would get benifitsjust because my dad was a veteran but come to find out he doesn't qualify so she gets no help, thanks for getting my hopes up.
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback. We have shared your comments with a manager.
Trusted Customer
12 months ago
Date of purchase: 09/18/2023
Couldn't believe the quick response I received and the follow up scheduling appointments. Great job!
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Admin - MSD
Caring.com
12 months ago
Thank you for your feedback, and glad we could help! Please don’t hesitate to call back at 800-325-8591 and/or email community@caring.com if there’s anything else we can do.
About Caring.com
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week:
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127 Scaleybark Rd, Charlotte, North Carolina, 28209, United States
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About Caring.com
Caring.com's free senior living referral service educates families about their senior care options, and provides resources and personal assistance in finding senior living communities that fit their loved ones' needs. Toll-free, seven days a week: