Both items have been returned but no mention yet of refund ! ! ! !
Vanessa
Chums
8 years ago
I have looked into the refund and found the refund was processed on the 07.01.16.
We were closed over the Christmas period and so it looks as if that is what the delay with the refund may have been. Sorry if this has caused any inconvenience.
Had this product before but in blue. Hoping this one doesn't go as baggy as the blue one which I can no longer use for work as it no longer looks smart.
Vanessa
Chums
8 years ago
We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams.
Thanks again.
Sent as a replacement, but no return label sent, so had to ring and request, over a week ago, still nothing, will have to pay to sent the jumper back through the post.
this is now at a cost to me to r
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.