I have returned these as it has a crinkly waistband, which is uncomfortable.
Karen
Chums
2 months ago
Thanks for your feedback. I'm sorry to hear the trousers were not as expected. The trousers have an elactic waist for more comfort in sizing. I can see you have returned them to us for a refund, this will be credited to your account. If you need any further help please get in touch.
I bought these for my 84 year old mother to wear at a wedding. They looked lovely, light and comfortable. With handy pockets. She will be wearing them a lot I'm sure.
Divyashree
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
I sent them back as they didnt feel like wool at all. Very synthetic feel.
Karen
Chums
2 months ago
Thank you very much for your feedback. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Really not what I expected, nice colour but really didn't suit me.
Julie
Chums
3 months ago
Thank you so much for your review. We have processed your return and your refund was issued on the 21.05.2024, I do hope this is now resolved to your satisfaction.
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.