Service
4.5
/5
Product
4.3
/5
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Service
4.5
/5
Product
4.3
/5
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Wool Touch Trouser

3.8
/5

5

4

3

2

1

33

13

6

6

9

67

ratings

over the past year

Displaying all 322 reviews
Trusted Customer
9 days ago
Date of purchase: 08/19/2024
Wool Touch Trouser
Merchant Logo
Anirudh
Chums
9 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Trusted Customer
29 days ago
Date of purchase: 07/30/2024
Wool Touch Trouser
Nice fit, wash well smart for most occasions.
Merchant Logo
Divyashree
Chums
29 days ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
MH
Mrs Pauline Holmes
Hertfordshire
1 month ago
Date of purchase: 07/03/2024
Wool Touch Trouser
Very nice trousers, ideal for the colder weather. Good length and nice material. Good fit
Merchant Logo
Divyashree
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
MH
Mrs M Hooper
Gloucestershire
2 months ago
Date of purchase: 06/15/2024
Wool Touch Trouser
I have returned these as it has a crinkly waistband, which is uncomfortable.
Merchant Logo
Karen
Chums
2 months ago
Thanks for your feedback. I'm sorry to hear the trousers were not as expected. The trousers have an elactic waist for more comfort in sizing. I can see you have returned them to us for a refund, this will be credited to your account. If you need any further help please get in touch.
MM
Mrs Patricia Meakin
Tavistock Devon
2 months ago
Date of purchase: 06/03/2024
Wool Touch Trouser
I bought these for my 84 year old mother to wear at a wedding. They looked lovely, light and comfortable. With handy pockets. She will be wearing them a lot I'm sure.
Merchant Logo
Divyashree
Chums
2 months ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
Trusted Customer
3 months ago
Date of purchase: 05/16/2024
Wool Touch Trouser
I sent them back as they didnt feel like wool at all. Very synthetic feel.
Merchant Logo
Karen
Chums
2 months ago
Thank you very much for your feedback. I will address your comments with our quality assurance and buying teams. You can of course return any unwanted, unworn items for exchange or refund.
Trusted Customer
3 months ago
Date of purchase: 05/02/2024
Wool Touch Trouser
Merchant Logo
Kiran
Chums
3 months ago
Thanks for sharing your rating with us. Thank you for your custom.
ML
Mrs Frances Lawrence
4 months ago
Date of purchase: 04/18/2024
Wool Touch Trouser
Very comfortable and good colour
Merchant Logo
Karthik
Chums
4 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
Trusted Customer
4 months ago
Date of purchase: 04/21/2024
Wool Touch Trouser
Really not what I expected, nice colour but really didn't suit me.
Merchant Logo
Julie
Chums
3 months ago
Thank you so much for your review. We have processed your return and your refund was issued on the 21.05.2024, I do hope this is now resolved to your satisfaction.
Trusted Customer
4 months ago
Date of purchase: 04/18/2024
Wool Touch Trouser
Comfort
Merchant Logo
Karthik
Chums
4 months ago
We’d like to thank you again for taking the time to write this review about the item received. All feedback is highly appreciated, as it enables us here at Chums to further develop our products and services.
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.