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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,061

2,414

683

308

689

16,155

ratings over the past year

113,386 out of 113,388 reviews
Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Took longer than normal.
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Chums
Chums
11 years ago
Thanks for taking the time to respond. We do strive to despatch parcels as quickly and efficiently as possible and are always looking to improve our service. We are sorry if you misinterpreted the description of the item, these are one of our most popular products from our casual range. Kind regards
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Trusted Customer
11 years ago
Date of purchase: 08/28/2013
Very Quick Delivery.
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Chums
Chums
11 years ago
Great to hear - thanks !
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Trusted Customer
11 years ago
Date of purchase: 09/05/2013
ok
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Chums
Chums
11 years ago
Thank you
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
No problems
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Chums
Chums
11 years ago
Many thanks
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Trusted Customer
11 years ago
Date of purchase: 09/01/2013
Item Good, delivery slow
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Chums
Chums
11 years ago
Please accept our apologies if the delivery was slow on this occasion. This is not of our usual standard. Sorry for an inconvenience caused.
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Having dealt with Chums for some time now, I would recommend them to anyone seeking outsize clothing. They provide a very good service.
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Chums
Chums
11 years ago
Fantastic. Good to hear you are satisfied with both our service and quality of goods.
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Trusted Customer
11 years ago
Date of purchase: 09/04/2013
Did what it said on the tin. No complaints
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Chums
Chums
11 years ago
Great - many thanks !
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Trusted Customer
11 years ago
Date of purchase: 08/27/2013
The best thing of all is that you have been using RM not Yodel to deliver my recent orders. The Yodel service has been appalling
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Chums
Chums
11 years ago
Many thanks. Glad to hear you are happy with us using the Royal Mail.
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Trusted Customer
11 years ago
Date of purchase: 08/29/2013
Tracking the order was hopeless. It just showed 'Awaiting Dispatch' throughout. Asking customer services was pointless, they gave the customer service stock reply and were no help.
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Chums
Chums
11 years ago
I can only apologise we are currently working on the tracking on our website this is not yet available for customers to view. However I can see your order left with Royal Mail so we don't have a tracking system for this we can only advise the where about's of an order if it has left with a courier. Sorry for any inconvenience caused.
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Trusted Customer
11 years ago
Date of purchase: 09/02/2013
Quick service and good packaging - returns arrangements not exactly easy for us oldies so it is fortunate we have only ever had to return 2 items
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Chums
Chums
11 years ago
Glad to hear you are pleased with our service and products. However we do try our best to find your nearest Collect Plus Stores in order for you to return any unwanted goods.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.