Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,070

2,419

683

307

688

16,167

ratings over the past year

Displaying all 113,427 reviews
Trusted Customer
9 years ago
Date of purchase: 11/08/2014
good service
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/24/2014
good gear at a good price which we recieved very quickly
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 11/08/2014
Service excellent ordered and received within a couple of days.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 11/08/2014
good service with no problems
Merchant Logo
Chums
Chums
9 years ago
Thank you for your feedback. We appreciate you have rated our service as good. I am sorry to hear you are not happy with the item you have received. I can see you have returned the item to us and we have issued a refund back to you. Please do not let this put you off buying with us in the future as we have many items customers find of good quality.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 11/05/2014
As usual,excellent service from Chums
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/29/2014
Very reliable
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 11/05/2014
OK.
Merchant Logo
Chums
Chums
9 years ago
Thank you for rating our service as good! We appreciate this very much! I am sorry to hear of the issue you have had with the trousers. If these are still no good for you then please return the trousers to us with a cover letter of the issue and we can hopefully have this resolved for you.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/14/2014
once again chums has let me down with poor sizing on its leisure trousers. Thankfully you provide an excellent return service.
Merchant Logo
Chums
Chums
9 years ago
Thank you for your time and feedback. I am sorry to hear the sizing on our leisure trousers are no good for you. Our clothing are quite generous in size. The leg lengths however should measure exact to as advertised. I will have this issue passed onto our buyers to have the stock checked.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/22/2014
Chums delivered just what I wanted very fast and securely packaged.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 11/06/2014
I now have 3 pairs of work trousers all with the same fault top part of zip broken .... i reported this to chums and because it was an old order ( even thought some of the trousers in question had not
...
Read all
Merchant Logo
Chums
Chums
9 years ago
Thank you for your feedback. After looking into your account I can only seem to find a order made for two pair of these trousers in November. If this is the case you are still within guarantee to return the goods if they have gone faulty. Please be advised we do want to know and we do listen to any issues customers have to try and resolve it for them. We would like you to email us about this issue at enquiries@chums.co.uk so we can discuss this with you.
0
Share
Not received a review invite?
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.