When the items arrived they were too large. Chums exchanged them very speedily with no fuss. I dropped the parcel off in my local shop, free of charge, and the new items arrived a week later. Good ser
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Product reviews
The sizes were massive!. I ordered XXL but had to change them for just Large. Good quality though.
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Trusted Customer
9 years ago
Date of purchase: 10/30/2014
Service is very acceptable quality.
Product reviews
I couldn't find the size of sheets I needed anywhere else
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Trusted Customer
9 years ago
Date of purchase: 10/25/2014
Delivery and service ok. But sometimes items are not in stock even though stated they are on the web site
Product reviews
Seem to be of similar quality to Aldon branded moleskin trousers previously purchased but these trousers are branded Chums.
Good quality and fit for the price. Comfortable to wear.
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Trusted Customer
9 years ago
Date of purchase: 10/19/2014
Very prompt service
Product reviews
Nice design & very comfortable, thanks.
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Trusted Customer
9 years ago
Date of purchase: 10/28/2014
satisfactory
Product reviews
just unsuitable
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Trusted Customer
9 years ago
Date of purchase: 10/27/2014
Poor communication and will not deduct VAT for export.
Chums
Chums
9 years ago
Thank you for your time and feedback. Please be advised we do deduct VAT from orders where this is acceptable. If you would have contacted us we could have done this manually for you as the website does not do this manually.
I am sorry the goods were no good for you and that you had to return them. We hope this does not stop yu from ordering with us in the future as we supply a lot of high quality products.
Product reviews
Button holes too tight and very poorly finished. Garment returned for refund.
Very poor fit. Not assembled correctly - garment did not lay flat. Garment returned for refund.
Poor quality workmanship, ragged edges and lace sown to raw edge of material with no turnings. Garment returned for refund
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Trusted Customer
9 years ago
Date of purchase: 11/02/2014
Always on time and returns service is excellent when needed.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.