Very pleased with trousers and good delivery times
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Trusted Customer
9 years ago
Date of purchase: 09/16/2014
When ordering the trousers, I had paid for them £60 plus £4.99 p&p. However I then noticed that orders £50 and over were free delivery.
I emailed Chums sales dept. and explained what had happened and
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Chums
Chums
9 years ago
Hi can you confirm what email address you used to email? We answer our emails within 4 hours, and the email address used to send out advertisements is not the same email address, it is only used to send and not receive emails. We would be more than happy to accomdate your request. We value our customers and their feedback, whether it is positive or negative. Thank you for your comments. i have applied a 5 pound credit to your account for future orders.
Chums
Chums
9 years ago
Thank you for taking the time to leave feedback.I have looked into your account and can see the reason the free postage was not applied is due to the media code for this not being entered. Apologies if you have not recieved an email back from us I will look into this. If you e-mail us we can offer free postage of your next order.
Product reviews
Excellent quality and fit and good value for money.
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Trusted Customer
9 years ago
Date of purchase: 09/08/2014
Product was exactly as stated, fast delivery very satisfied.
Product reviews
Good quality, very satisfied will use again.
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Trusted Customer
9 years ago
Date of purchase: 10/06/2014
received in good condition first class service
Trusted Customer
9 years ago
very good service will definetly use in the future
Product reviews
very good fit all round well pleased
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Trusted Customer
9 years ago
Date of purchase: 09/27/2014
very good
Product reviews
ten out of ten
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Trusted Customer
9 years ago
Date of purchase: 09/08/2014
Speedy & efficient
Product reviews
As advertised! Well made and smart
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Trusted Customer
9 years ago
Date of purchase: 09/29/2014
I didn't put 2 on a buy one get one free and they sent another immediately!
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.