Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,074

2,418

680

303

680

16,155

ratings over the past year

Displaying all 113,545 reviews
Trusted Customer
9 years ago
Date of purchase: 09/06/2014
service very good
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/04/2014
two items ordered, two different colours, two items sent - same colour, poor picking - poor checking
Merchant Logo
Chums
Chums
9 years ago
Oh dear, this is disappointing to read. It is exceptionally rare for items to fail our quality control procedures and for this we sincerely apologise. We would be more than happy to exchange these trsouers for you. Would you like a member of my team to contact you?
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/20/2014
Excellent
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 09/11/2014
Staff always helpful
0
Share
Trusted Customer
9 years ago
Date of purchase: 08/14/2014
None
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/06/2014
Shorts were advertized as having two rear pockets but only had one so I've returned them but I'm still awaiting my refund.
Merchant Logo
Chums
Chums
9 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the shorts you have received from us, I have refunded you the postage charge as we clearly did not meet our service promise on this occasion. I do hope you can forgive us. The full refund has been processed today, if you have any further enquiries please do not hesitate to email us; enquiries@chums.co.uk.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/15/2014
good
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/11/2014
One of the few places who cater for small people i e 5ft 4ins. especially trousers with 27 inside leg.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/13/2014
good customer services
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 09/26/2014
1st class service.......JohnR
Product reviews

0
Share
Not received a review invite?
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.