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Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,094

2,421

681

303

684

16,183

ratings over the past year

Displaying all 113,543 reviews
Trusted Customer
9 years ago
Date of purchase: 08/16/2014
Send somebody else's order and then fails to correct it, Chums are too much trouble to deal with when they get things wrong
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Chums
Chums
9 years ago
I am very embarrassed and so sorry to hear that you have had so many issues with this order, this really isn't the usual high standard of service we offer our customers. We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the relevant departments. Thanks again
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Trusted Customer
9 years ago
Date of purchase: 08/17/2014
Received someone else's order. When returned my enclosed instructions were not adhered to straight away.
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Chums
Chums
9 years ago
We take all feedback on board, good or bad and make every effort to serve customers accordingly. Your comments have been passed to the Quality Control and Buying teams. Thanks again.
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Trusted Customer
9 years ago
Date of purchase: 10/05/2014
good value
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Trusted Customer
9 years ago
Date of purchase: 08/31/2014
Service good
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Trusted Customer
9 years ago
Date of purchase: 10/01/2014
A great team to trade with simply the best.
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Trusted Customer
9 years ago
Date of purchase: 10/04/2014
Usually excellent but on this occasion poor. The delivery was excellent but Chums' handling of this particular product left much to be desired - See below! Future purchases from Chums are at risk!
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Chums
Chums
9 years ago
Good Morning, Thank you for your feedback and please accept our apologies for any inconvenience caused. I have looked into your replacement order and I can see that it is now in the hands of the couriers. They have confirmed that delivery will be made within 48 Hours.
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Trusted Customer
9 years ago
Date of purchase: 08/31/2014
Very pleased with my purchase, Does what it say's on the label.
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Trusted Customer
9 years ago
Date of purchase: 09/24/2014
On this occasion the service to return these goods has not been the best.
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Chums
Chums
9 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the table valets you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money.
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Trusted Customer
9 years ago
Date of purchase: 08/29/2014
the service was quick
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Trusted Customer
9 years ago
Date of purchase: 09/21/2014
No problem
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Chums
Chums
9 years ago
Wow! This is great feedback. It’s great to hear all of our hard work is paying off and really pleased you are so happy with your purchase. In regards to the product your comments have been passed to the Quality Control and Buying teams. Thanks again.
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
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03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
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About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.