Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Chums Reviews

https://www.chums.co.uk
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

12,091

2,420

681

303

684

16,179

ratings over the past year

Displaying all 113,536 reviews
Trusted Customer
9 years ago
Date of purchase: 08/19/2014
Items that I ordered came broken and opened.
Merchant Logo
Chums
Chums
9 years ago
Thank you for taking the time to provide us with your feedback. Sorry to learn that you were unhappy with the AK778, you have received from us. I can assure you that all products we sell are subject to random quality checks to ensure that the items we sell are safe, free from defects and offer value for money. I can see you have not returned the product, is there a particular reason why? As we would of been able to rectify this situation.
Merchant Logo
Chums
Chums
9 years ago
..
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/09/2014
Very poor indeed. Never again!
Merchant Logo
Chums
Chums
9 years ago
Thank you for your feedback and I am so sorry if this parcel did not arrive within your specified time frame on this occasion. I have refunded you the postage charge as we clearly did not meet our service promise on this occasion. I do hope you can forgive us.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/31/2014
Lovely shaped bra. fasteners tend to come undone sometimes
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 09/12/2014
Order delivered as per your e-mail
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/05/2014
product arrived within a few days of placing order.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 09/03/2014
Very impressed with company and service received.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/28/2014
Very good service
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 08/27/2014
There was a long delay after sending my order, and I had to ring up to enquire on progress. I was told that the dress was out of stock, but would be arriving 'next week'. It would have been helpful if
...
Read all
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/05/2014
Easy firm to deal with, goods arrived promptly and well packed.
Product reviews

0
Share
Trusted Customer
9 years ago
Date of purchase: 10/05/2014
first time and wrong items delivered
Merchant Logo
Chums
Chums
9 years ago
Thank you for your feedback. Such a shame that these trousers did not meet your expectations. I have checked your account and it appears substitute items were sent out to avoid disappointment. As yet we have not received the items back but as soon as we do we will process your refund the same day.
0
Share
Not received a review invite?
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Read all
03333 554455
Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Chums
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.